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Suggestion
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Resolution: Unresolved
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None
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None
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9
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3
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NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.
Resolved inline comments cannot be deleted. You have to reopen (unresolve) the comment and then delete. There should be a "Delete" link in the Resolved Comments window so you can delete without having to reopen first.
To reproduce:
- add an inline comment to a page
- resolve the comment
- view the resolved comment via the page more actions menu - there is no way to delete it but there should be
- reopen the resolved comment
- now you can delete it via the inline comment more actions menu
Workaround
To delete inline comments that were automatically resolved when the highlighted text was deleted on the page, you can issue a DELETE using the REST API. For example:
curl -u adminuser:password -X DELETE "BASEURL/rest/inlinecomments/1.0/comments/CONTENTID" | python2 -mjson.tool
You'll need admin credentials. Replace BASEURL and CONTENTID with the appropriate values. You can find the content ID of the inline comment through a browser network console or by issuing a database command. If you know the ID of a page, you can find its inline comments and their IDs with the following query:
select a.contentid as "comment ID", b.body as "comment body" from content a inner join bodycontent b on a.contentid = b.contentid inner join content c on a.contentid = c.pageid and c.contenttype = 'CUSTOM' where a.pageid = 123456 and a.contenttype = 'COMMENT';
Written for Postgres. You may have to alter it slightly.
- relates to
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CONFSERVER-45678 Cannot reopen resolved comment when highlighted text that references the inline comment is deleted
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- Closed
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- Gathering Interest
[CONFSERVER-38891] Allow deletion of resolved comments
Not being able to delete comments of inline comments is problematic for us. We have public pages that need to be cleaned of old comments. The work around did not work. I went through the history (40 versions) and still could not find the comments to delete. Not sure why.
I would also like to be able to delete resolved inline comments that I can't reopen because the corresponding text was deleted.
Dominik, I had the same problem as you and Atlassian has entered CONF-45678 about it, including a workaround that worked for me.
I would also like to be able to delete resolved inline comments that I can't reopen because the corresponding text was deleted.
Is there any progress or a workaround for this (without deleting and recreating the page)?
I would like to take some pages that went through our internal review process (and have comments), delete the comments, and make the page available to external parties.
I have all permissions on the space but do not have the Delete option for my own inline comments, neither when viewing the page, nor when editing it. Behind the ... button, I only have Resolve and Edit.
I can however delete inline comments of other people and page comments.