-
Bug
-
Resolution: Fixed
-
High
-
5.9.11, 5.9.2, 5.9.12, 5.10.7, 5.10.8, 6.0.1
-
18
-
Severity 2 - Major
-
Summary
Symptoms:
- When adding a PPTX files Confluence page the attachment does not render as thumbnail on the page
- There is also possibility that the CPU usage will be spiking to 100% during the time and if it does
- The threads are not released until Confluence instance is restarted
- issue can be replicated by using this file CPU_SPIKE.pptx
Threaddump, cpu usage
top - 23:26:08 up 1:21, 5 users, load average: 2.73, 1.69, 1.54 Threads: 127 total, 2 running, 125 sleeping, 0 stopped, 0 zombie %Cpu(s): 20.6 us, 3.3 sy, 3.7 ni, 67.4 id, 5.0 wa, 0.0 hi, 0.0 si, 0.0 KiB Mem: 16308168 total, 16031976 used, 276192 free, 142336 buffers KiB Swap: 16649212 total, 320 used, 16648892 free. 3376844 cached Mem PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 30249 doomcha+ 20 0 5146408 1.801g 46464 R 99.9 11.6 0:11.08 java 5758 doomcha+ 20 0 5146408 1.801g 46464 R 98.7 11.6 0:11.41 java 5765 doomcha+ 20 0 5146408 1.801g 46464 S 13.2 11.6 1:40.21 java
"conversion-thread-0-internal" #253 daemon prio=1 os_prio=0 tid=0x00007fc6dda7f800 nid=0x7629 runnable [0x00007fc6bd57e000] java.lang.Thread.State: RUNNABLE at sun.java2d.loops.FillPath.FillPath(Native Method) at sun.java2d.pipe.LoopPipe.fill(LoopPipe.java:308) at sun.java2d.pipe.PixelToParallelogramConverter.fill(PixelToParallelogramConverter.java:164) at sun.java2d.SunGraphics2D.fill(SunGraphics2D.java:2527) at com.aspose.slides.ms.pbdb106a0.p6a2feef8.ar.do(Unknown Source) at com.aspose.slides.ms.pbdb106a0.p6a2feef8.ar.if(Unknown Source) at com.aspose.slides.ms.pbdb106a0.p6a2feef8.ar.do(Unknown Source) at com.aspose.slides.ms.pbdb106a0.p6a2feef8.ar.do(Unknown Source) at com.aspose.slides.ms.pbdb106a0.p6a2feef8.pf4dd765c.ar.do(Unknown Source) at com.aspose.slides.ms.pbdb106a0.p6a2feef8.pf4dd765c.ar.do(Unknown Source) at com.aspose.slides.ms.pbdb106a0.p6a2feef8.pf4dd765c.ar.do(Unknown Source) at com.aspose.slides.ms.pbdb106a0.p6a2feef8.pf4dd765c.ar.double(Unknown Source) at com.aspose.slides.ms.pbdb106a0.p6a2feef8.pf4dd765c.ar.do(Unknown Source) at com.aspose.slides.ms.pbdb106a0.p6a2feef8.c.getTransparency(Unknown Source) at sun.java2d.SunGraphics2D.setPaint(SunGraphics2D.java:1007) at com.aspose.slides.ms.pbdb106a0.p6a2feef8.ar.do(Unknown Source) at com.aspose.slides.ms.pbdb106a0.p6a2feef8.ar.if(Unknown Source) at com.aspose.slides.ms.pbdb106a0.p6a2feef8.ar.do(Unknown Source) at com.aspose.slides.ms.pbdb106a0.p6a2feef8.ar.do(Unknown Source) at com.aspose.slides.ms.core.System.Drawing.pf4dd765c.pbdb106a0.pa2137a2a.pa2137a2a.p7cce53cf.m.do(Unknown Source) at com.aspose.slides.ms.core.System.Drawing.pf4dd765c.pbdb106a0.pa2137a2a.pa2137a2a.p7cce53cf.m.do(Unknown Source) at com.aspose.slides.ms.core.System.Drawing.pf4dd765c.pbdb106a0.pa2137a2a.pa2137a2a.pbdb106a0.c.do(Unknown Source) at com.aspose.slides.ms.core.System.Drawing.pf4dd765c.pbdb106a0.c.do(Unknown Source) at com.aspose.slides.ms.core.System.Drawing.pf4dd765c.pbdb106a0.a.do(Unknown Source) at com.aspose.slides.ms.core.System.Drawing.pf4dd765c.pbdb106a0.c.do(Unknown Source) at com.aspose.slides.ms.core.System.Drawing.pf4dd765c.pbdb106a0.c.void(Unknown Source) at com.aspose.slides.ms.pbdb106a0.p6a2feef8.pa2137a2a.ak.super(Unknown Source) at com.aspose.slides.ms.pbdb106a0.p6a2feef8.pa2137a2a.ak.<init>(Unknown Source) at com.aspose.slides.p883e881b.am.do(Unknown Source) at com.aspose.slides.ImageCollection.do(Unknown Source) at com.aspose.slides.axd.int(Unknown Source) at com.aspose.slides.axd.do(Unknown Source) at com.aspose.slides.axe.if(Unknown Source) at com.aspose.slides.axe.do(Unknown Source) at com.aspose.slides.Presentation.byte(Unknown Source) at com.aspose.slides.Presentation.new(Unknown Source) at com.aspose.slides.Presentation.int(Unknown Source) at com.aspose.slides.Presentation.<init>(Unknown Source) at com.aspose.slides.Presentation.<init>(Unknown Source) at com.atlassian.plugins.conversion.convert.image.SlidesConverter.loadPresentation(SlidesConverter.java:137) at com.atlassian.plugins.conversion.convert.image.SlidesConverter.generateThumbnailDirect(SlidesConverter.java:105) at com.atlassian.confluence.plugins.conversion.impl.runnable.JVMConversionRunnable.doWork(JVMConversionRunnable.java:69) at com.atlassian.confluence.plugins.conversion.impl.runnable.ConversionRunnable.run(ConversionRunnable.java:38) at com.atlassian.confluence.plugins.conversion.impl.runnable.JVMConversionRunnable.run(JVMConversionRunnable.java:17) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745)
Before the pptx file was attached
After the pptx file was attached
- is a regression of
-
CONFSERVER-38233 File Conversion Service causes Sustained CPU Spike
- Closed
- relates to
-
CONFSERVER-52279 PPTX File Conversion Service causes Sustained CPU Spike, OOME if the file contain charts
- Closed
-
CONFSERVER-43761 High CPU usage and preview keeps loading for PDF macro or Powerpoint macro
- Closed
- mentioned in
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...