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  1. Confluence Data Center
  2. CONFSERVER-42863

Jira Issues Macro is not displaying custom date fields in the user time zone

      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Summary

      Jira Issues Macro is not displaying custom date fields in the user time zone (Confluence), but rather the server time zone (Confluence)

      Environment

      Confluence with applink to Jira

      Steps to Reproduce
      1. In Jira, create a ticket with a custom date field and a custom date time field.
      2. Set the Jira user time zone to be different to the server time zone so that the custom fields display a different date.
      3. In Confluence, create a page with this issue and set the display option to table format with the custom fields.
      4. Set the Confluence user time zone to be the same as the Jira user time zone (assuming Confluence Server time zone is same as Jira).
      Expected Results

      Custom date and date time fields in Jira and Confluence display the same date and time.

      Actual Results

      Custom date and date time fields in Jira is displayed correctly according to user time zone settings while Confluence displays custom date and date time fields in Confluence Server time zone.
      Custom date time fields can also be truncated to just the date and show the wrong date (in server time zone)

      Notes

      This behaviour is seen on both cloud and confluence server.
      Jira rest endpoint is returning the custom date and custom date time fields in Jira user time zone eg <customfieldvalue>Wed, 20 Jul 2016 18:48:00 +0200</customfieldvalue>, JIM macro is incorrectly transforming this to Confluence server time zone instead of Confluence user time zone.

      Workaround

      none so far

            [CONFSERVER-42863] Jira Issues Macro is not displaying custom date fields in the user time zone

            Can this issue please be reopened if the bug has not actually been fixed?

            Ethan Malasky added a comment - Can this issue please be reopened if the bug has not actually been fixed?

            facing the same issue with confluence 7.19.17 and Jira 9.4.14

            Netanel Nagar added a comment - facing the same issue with confluence 7.19.17 and Jira 9.4.14

            We have upgraded Wiki to latest LTS v7.19.12 but this is bux is till not fixed. Not sure what to do now. This is very frustrating.

            Pankaj Rana added a comment - We have upgraded Wiki to latest LTS v7.19.12 but this is bux is till not fixed. Not sure what to do now. This is very frustrating.

            A fix for this issue is available in Confluence Server and Data Center 7.17.0.
            Upgrade now or check out the Release Notes to see what other issues are resolved.

            James Whitehead added a comment - A fix for this issue is available in Confluence Server and Data Center 7.17.0. Upgrade now or check out the Release Notes to see what other issues are resolved.

            A fix for this issue is available in Confluence Server and Data Center 7.16.2.
            Upgrade now or check out the Release Notes to see what other issues are resolved.

            James Whitehead added a comment - A fix for this issue is available in Confluence Server and Data Center 7.16.2. Upgrade now or check out the Release Notes to see what other issues are resolved.

            This is killing us.  We are GMT -5 and any issue resolved between 7:00 PM and midnight local time is shown as resolved the next day when displayed in a dashboard in Confluence.

            William Tanner added a comment - This is killing us.  We are GMT -5 and any issue resolved between 7:00 PM and midnight local time is shown as resolved the next day when displayed in a dashboard in Confluence.

            This also impacts other fields in Jira, such as Due Date.
            Related bug in Jira: JSWSERVER-16297

            Thiago Masutti added a comment - This also impacts other fields in Jira, such as Due Date. Related bug in Jira: JSWSERVER-16297

            This is affecting us

            Mark Jennings added a comment - This is affecting us

              cee80e86d823 Anna-Mariia Chyzhevska
              alwang Alice Wang (Inactive)
              Affected customers:
              31 This affects my team
              Watchers:
              45 Start watching this issue

                Created:
                Updated:
                Resolved: