Details
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Bug
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Resolution: Unresolved
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Low
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None
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5.8.14, 5.9.5, 1000.607.0, 6.1.0
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10
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Severity 3 - Minor
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2
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Description
NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.
STEPS TO REPLICATE
- Create Applink between Confluence 5.8.x and JIRA 7.1.7
- Create several JIRA Issue type (Epic/Story/Bug/Task) in JIRA 7.1.7 (Bug seems not reproducible in Jira 6.3.x and 6.4.x) under same project
- Create a page in Confluence and insert JIRA Issue Macro which will list all the JIRA issue in the project.
- Save the page.
- Export the page to PDF.
EXPECTED RESULT
All the JIRA Issue type icon (Epic/Story/Bug/Task) will show up in the PDF Export.
ACTUAL RESULT
JIRA Issue Type Icon missing in Confluence Page PDF Export. (Refer to attached image)
DIAGNOSIS
From the Confluence logs we can see that Confluence is reaching for the following URL to get the Icon:
WARN [http-nio-8090-exec-8] [confluence.extra.flyingpdf.ConfluenceExportUserAgent] getImageResource Could not retrieve image resource http://10.60.2.212:8080/jira717/secure/viewavatar?size=xsmall&avatarId=10307&avatarType=issuetype during Confluence export -- referer: http://10.60.2.212:8090/conf5814/display/TEST/test+jira+issue+pdf | url: /conf5814/spaces/flyingpdf/pdfpageexport.action | userName: admin | action: pdfpageexport | page: 6979586
However, from JIRA database, the following query shows that the URL for the Icon is different:
select iconurl from issuetype where pname = 'Epic' ;
"/images/icons/issuetypes/epic.svg"
NOTES
This bug only reproducible with JIRA 7.x.x (Tested with JIRA 7.1.7)
Attachments
Issue Links
- is duplicated by
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CONFSERVER-55160 Missing priority and issue type icons when exporting Jira Issues Macro to PDF or Doc over https
- Long Term Backlog
- relates to
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CONFCLOUD-42717 Missing Jira Issue Type Icon n Confluence Page PDF Export containing JIRA Issue Macro
- Closed
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CONFSERVER-52727 PDF Export Hangs When Exporting Page With JIRA Issues Macro and Nested Macros
- Gathering Impact