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  1. Confluence Data Center
  2. CONFSERVER-42649

Special character (ucirc, umlaut, oslash, etc) causing chart macro fail to render

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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Steps to replicate :

      1. Create a page with tables with 13 column and 1 row with headers with data populated and ensure that at least 1 umlaut character (also valid for the ucirc character 'û') is included in the page.
      2. Create another new page with chart macro
      3. Include the page created in step 1 within the chart macro
      4. Save the page

      Expected behavior : the chart should show
      Current behavior : the chart is not shown but an error message is shown on the page :

      Error rendering macro 'chart' : org.dom4j.DocumentException: Error on line 1 of document : The entity "auml" was referenced, but not declared. Nested exception: The entity "auml" was referenced, but not declared.

      Attached you can find the space backup that is able to replicate the issue Confluence-space-export-031724-2.xml.zip

      Workaround : remove the umlaut characters from the include page

        1. chart_and_sql.png
          chart_and_sql.png
          13 kB
        2. Confluence-space-export-031724-2.xml.zip
          132 kB

            [CONFSERVER-42649] Special character (ucirc, umlaut, oslash, etc) causing chart macro fail to render

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2895783 ] New: CONFSERVER Bug Workflow v4 [ 2988296 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2786453 ] New: JAC Bug Workflow v3 [ 2895783 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2737407 ] New: JAC Bug Workflow v2 [ 2786453 ]
            Owen made changes -
            Symptom Severity Original: Minor [ 14432 ] New: Severity 3 - Minor [ 15832 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2383745 ] New: JAC Bug Workflow [ 2737407 ]

            Minh Tran added a comment -

            A fix for this issue is available to Server and Data Center customers in Confluence 6.9.0
            Upgrade now or check out the Release Notes to see what other issues are resolved.

            Minh Tran added a comment - A fix for this issue is available to Server and Data Center customers in Confluence 6.9.0 Upgrade now or check out the Release Notes to see what other issues are resolved.

            Minh Tran added a comment -

            A fix for this issue is available to Server and Data Center customers in Confluence 6.8.1
            Upgrade now or check out the Release Notes to see what other issues are resolved.

            Minh Tran added a comment - A fix for this issue is available to Server and Data Center customers in Confluence 6.8.1 Upgrade now or check out the Release Notes to see what other issues are resolved.
            Alex Yakovlev (Inactive) made changes -
            Fix Version/s New: 6.9.0 [ 78517 ]
            Fix Version/s New: 6.8.1 [ 78526 ]
            Assignee New: Alex Yakovlev [ alyakovlev ]
            Resolution New: Fixed [ 1 ]
            Status Original: Open [ 1 ] New: Resolved [ 5 ]
            Bugfix Automation Bot made changes -
            Support reference count Original: 3 New: 4
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2277590 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2383745 ]

              alyakovlev Alex Yakovlev (Inactive)
              dooi Der Lun
              Affected customers:
              7 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: