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  1. Confluence Data Center
  2. CONFSERVER-41626

Carriage returns do not import correctly from Word

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    Description

      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Issue Summary

      Carriage Returns (ASCII 0011 or Shift+Enter in Word) is ignored and do not get imported correctly into Confluence.

      Steps to Reproduce

      1. Download this sample .docx file Carriage return.docx
      2. Create a Confluence page. Save the page
      3. Go to Page tools (3 dots on top right) > Import Word Document
      4. Choose the word doc downloaded on Step 1 > Click Next > Choose Import

      Expected Results

      The page should look exactly like the Word file

      Actual Results

      The Carriage returns are ignored. The content is combined into a single line instead.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added

      Attachments

        1. Carriage return.docx
          12 kB
          John Borgmann
        2. CONFSERVER-41626-docx view.png
          12 kB
          Monique Khairuliana
        3. image-2017-01-26-23-58-03-647.png
          299 kB
          Matthias Born
        4. screenshot-1.png
          13 kB
          John Borgmann

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              Unassigned Unassigned
              b0cdb45b21c6 John Borgmann
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              Dates

                Created:
                Updated: