Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-39893

Font not found warning messages when indexing PDF

XMLWordPrintable

      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Confluence is throwing warning messages regarding font not found when performing the index of the instance:

      WARN [Indexer: 4] [apache.fontbox.util.FontManager] findTTFontname Font not found: Times New Roman,Italic

      This warning happens to other fonts as well, not limited to only Times new roman.

      WARN [Indexer: 2] [apache.fontbox.util.FontManager] findTTFontname Font not found: Arial-ItalicMT

      I could locate this bug report for the pdf font box: https://issues.apache.org/jira/browse/PDFBOX-2110

      Seems to be fixed in pdfbox 2.0.0 version. Confluence 5.8.10 is currently using pdfbox 1.8.10.

       

      Workaround

      Install the missing fonts using steps described in the following KB article:
      https://confluence.atlassian.com/confkb/the-text-in-a-powerpoint-excel-or-word-document-looks-different-when-using-the-viewfile-macro-200213562.html

      Possible fix
      Upgrade to pdfbox 2.0.0.

        1. testpdf_monospace_DPH_032014.pdf
          6 kB

          Form Name

            [CONFSERVER-39893] Font not found warning messages when indexing PDF

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2888302 ] New: CONFSERVER Bug Workflow v4 [ 2999488 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2797831 ] New: JAC Bug Workflow v3 [ 2888302 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2737041 ] New: JAC Bug Workflow v2 [ 2797831 ]
            Owen made changes -
            Symptom Severity Original: Minor [ 14432 ] New: Severity 3 - Minor [ 15832 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2393828 ] New: JAC Bug Workflow [ 2737041 ]
            Feng Xu (Inactive) made changes -
            Remote Link New: This issue links to "R6.3 P1. FrontEnd › Linting, Unit Tests and Coverage › issue-63-CONFSERVER-39893-test (server-syd-bamboo)" [ 333678 ]
            Alex Yakovlev (Inactive) made changes -
            Labels Original: bugfix l1l2 loyalty pdf New: l1l2 loyalty pdf
            Alex Yakovlev (Inactive) made changes -
            Labels Original: bugfix l1l2 pdf New: bugfix l1l2 loyalty pdf
            Adam Barnes (Inactive) made changes -
            Remote Link Original: This issue links to "Page (Bulldog)" [ 315937 ]
            Brendan McNamara made changes -
            Remote Link New: This issue links to "Page (Extranet)" [ 323455 ]

              fxu Feng Xu (Inactive)
              rgadami Rodrigo Girardi Adami
              Affected customers:
              40 This affects my team
              Watchers:
              50 Start watching this issue

                Created:
                Updated:
                Resolved: