MP4 file will not play in Chrome using Multimedia macro

XMLWordPrintable

    • Type: Bug
    • Resolution: Duplicate
    • Priority: Low
    • None
    • Affects Version/s: 5.6.6, 5.7.5, 5.8.5
    • Component/s: None
    • Environment:

      Windows Server 2008 R2 6.1
      Using Java 8 update 45

      In Chrome browser (latest version) I have carried out the following steps:

      • Attached MP4 file to page
      • Inserted Multimedia macro, thus:
      • have NOT checked autoplay.

      The result is this:

      The macro works fine in Firefox and Safari but not in Chrome.

      We are about to update a of training videos on our site, so this is causing a signficant issue. thanks

        1. Documentation_screen.png
          Documentation_screen.png
          5 kB
        2. Documentation_screen2.png
          Documentation_screen2.png
          48 kB
        3. Sales Rep - Finding Customers who are down-20150710 0054-1 (1).mp4
          907 kB

              Assignee:
              Unassigned
              Reporter:
              Helen Gosper
              Votes:
              1 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: