• Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Low Low
    • None
    • 5.6.6, 5.7.5, 5.8.5
    • None
    • Windows Server 2008 R2 6.1
      Using Java 8 update 45

      In Chrome browser (latest version) I have carried out the following steps:

      • Attached MP4 file to page
      • Inserted Multimedia macro, thus:
      • have NOT checked autoplay.

      The result is this:

      The macro works fine in Firefox and Safari but not in Chrome.

      We are about to update a of training videos on our site, so this is causing a signficant issue. thanks

            [CONFSERVER-38275] MP4 file will not play in Chrome using Multimedia macro

            승엽B added a comment -

            I am currently using it with the same issue.

            Still no solution ?

            Please help me
            @Minh tran
             

            승엽B added a comment - I am currently using it with the same issue. Still no solution ? Please help me @Minh tran  

            Minh Tran added a comment -

            Dear

            {name}

            This ticket has been marked as duplicate. Please follow the progress here https://jira.atlassian.com/browse/CONF-37933

            Thanks,
            Minh Tran
            Confluence BugMaster
            Atlassian

            Minh Tran added a comment - Dear {name} This ticket has been marked as duplicate. Please follow the progress here https://jira.atlassian.com/browse/CONF-37933 Thanks, Minh Tran Confluence BugMaster Atlassian

            Please advise if this is not a bug, as I assumed, and if I should lodge a support ticket.
            This problem I reported occurred on a Mac iOSX. When I view the same page on Windows system, it plays but it autoplays even though I have NOT selected to autoplay.
            thanks

            Helen Gosper added a comment - Please advise if this is not a bug, as I assumed, and if I should lodge a support ticket. This problem I reported occurred on a Mac iOSX. When I view the same page on Windows system, it plays but it autoplays even though I have NOT selected to autoplay. thanks

            I have attached mp4 file.

            Helen Gosper added a comment - I have attached mp4 file.

            Minh Tran added a comment -

            Dear helen.gosper,

            Thanks for submitting the ticket
            Would you please help attach the mp4 sample to this ticket?

            Thanks,
            Minh Tran
            Confluence BugMaster
            Atlassian

            Minh Tran added a comment - Dear helen.gosper , Thanks for submitting the ticket Would you please help attach the mp4 sample to this ticket? Thanks, Minh Tran Confluence BugMaster Atlassian

              Unassigned Unassigned
              helen.gosper Helen Gosper
              Affected customers:
              1 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: