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  1. Confluence Data Center
  2. CONFSERVER-37699

Extend Autoconvert for the JIRA issues macro to support JIRA Service Desk links

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    Description

      NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

      Atlassian Update - 23 Feb 2024

      Hi everyone,

      This is Michael Andreacchio from the Confluence team. Thank you for your interest in this suggestion.

      After reviewing this suggestion we have decided that we are unlikely to prioritise it for the foreseeable future. Simply put, the interest in this effort verses the effort required to complete don't weigh up against the set of our other priorities (more on this below). Therefore, we are closing this ticket to align with our current priorities and communicate them to our customers.

      You can read more about how we prioritise what to implement here.

      To learn more about our recent investments in Confluence Data Center, please check our public roadmap and our dashboards containing recently resolved issues, and current work and future plans.

      Kind regards,
      Confluence Data Center

      Confluence integration with JIRA Service Desk where service desk formatted links will get picked up by the JIRA macro in Confluence.

      Example:

      Link in JIRA format (https://support.atlassian.com/browse/ABC-13456) will convert to JIRA macro when pasted on a Confluence page.

      Link in JIRA Service Desk format (https://support.atlassian.com/servicedesk/agent/CA/queues/22/ABC-13456) will NOT convert into JIRA macro when pasted on a Confluence page.

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              mandreacchio Michael Andreacchio
              zsekerova Zu Sekerova (Inactive)
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