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Bug
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Resolution: Support Request
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High
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None
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None
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None
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None
NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.
Hello,
I am trying to reset my password here: https://confluence.rightnowtech.com/resetuserpassword.action?username=estefania.villar.chamorro&token=bd34b6e299faf3b38c0ee5288fc95aa7f706217e and it always pop me up the message "An internal error occured when trying to change your password."
Could you please assist on this? It is pretty urgent. Thank you.
Estefania Villar Chamorro
_email: _estefania.villar.chamorro@oracle.com
- relates to
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CONFCLOUD-36926 I cannot reset my password
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- Closed
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Form Name |
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Hi estefania.villar.chamorro
Thanks for getting in touch. This should be something that our support team should be able to help you with. Could I ask you to create a support request on https://support.atlassian.com. Once you've done this one of our support engineers will work with you in getting your password reset.
Regards
Steve Haffenden
Confluence Bugmaster