• Icon: Bug Bug
    • Resolution: Support Request
    • Icon: High High
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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Hello,
      I am trying to reset my password here: https://confluence.rightnowtech.com/resetuserpassword.action?username=estefania.villar.chamorro&token=bd34b6e299faf3b38c0ee5288fc95aa7f706217e and it always pop me up the message "An internal error occured when trying to change your password."

      Could you please assist on this? It is pretty urgent. Thank you.

      Estefania Villar Chamorro

      _email: _estefania.villar.chamorro@oracle.com

          Form Name

            [CONFSERVER-36926] I cannot reset my password

            Hi estefania.villar.chamorro

            Thanks for getting in touch. This should be something that our support team should be able to help you with. Could I ask you to create a support request on https://support.atlassian.com. Once you've done this one of our support engineers will work with you in getting your password reset.

            Regards
            Steve Haffenden
            Confluence Bugmaster

            Steve Haffenden (Inactive) added a comment - Hi estefania.villar.chamorro Thanks for getting in touch. This should be something that our support team should be able to help you with. Could I ask you to create a support request on https://support.atlassian.com . Once you've done this one of our support engineers will work with you in getting your password reset. Regards Steve Haffenden Confluence Bugmaster

              shaffenden Steve Haffenden (Inactive)
              dbbe55056699 Estefania Villar Chamorro
              Affected customers:
              0 This affects my team
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                Created:
                Updated:
                Resolved: