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  1. Confluence Cloud
  2. CONFCLOUD-36926

I cannot reset my password

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Details

    • Bug
    • Resolution: Support Request
    • High
    • None
    • None

    Description

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      Hello,
      I am trying to reset my password here: https://confluence.rightnowtech.com/resetuserpassword.action?username=estefania.villar.chamorro&token=bd34b6e299faf3b38c0ee5288fc95aa7f706217e and it always pop me up the message "An internal error occured when trying to change your password."

      Could you please assist on this? It is pretty urgent. Thank you.

      Estefania Villar Chamorro

      _email: _estefania.villar.chamorro@oracle.com

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          is related to

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-36926 I cannot reset my password

          • High - High priority issues
          • Closed

          Activity

            People

              shaffenden Steve Haffenden (Inactive)
              dbbe55056699 Estefania Villar Chamorro
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              Dates

                Created:
                Updated:
                Resolved: