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  1. Confluence Data Center
  2. CONFSERVER-36112

Editing Large Page Results in "Your request could not be processed because a required security token was not present in the request" error

      The fix for this bug has been released to our Long Term Support release.

      The fix for this bug is now available in the latest release of Confluence 7.13 and 7.19

      When editing an already verbose (large) page in Confluence, attempting to save results in the following error message:

      Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page

      Reproduction steps:

      1. Install Confluence
      2. Install Source Editor plugin (to import the attached storage format export)
      3. Create Blank Page
      4. Save Blank Page
      5. Edit Blank Page
      6. Open Source Editor
      7. Paste the contents of the attached Storage Format
      8. Attempt to save

      Expected behavior

      The page saves

      Actual behavior

      Confluence does not save the page, the title of the page goes blank, and the following error appears:

      Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page.

      Workaround

      Open confluence-install/conf/server.xml and add the following to your HTTP connector:

      maxPostSize="10485760"
      

      This increases the maximum POST size that Tomcat will accept - the default is 2 Megabytes. The above setting increases that to 10 Megabytes.

        1. storageformat.txt
          2.09 MB
        2. large_page.png
          large_page.png
          761 kB

            [CONFSERVER-36112] Editing Large Page Results in "Your request could not be processed because a required security token was not present in the request" error

            olgap added a comment -

            We have this issue on DtaCenter 8.9.1

            olgap added a comment - We have this issue on DtaCenter 8.9.1

            Prasad Eda added a comment - - edited

            Hello All,

            We have upgraded our confluence Data Center to 7.13.9 still we are facing the issue.

            When we tried to update the page then its throwing 504 Error and after refresh its showing the below error 

            Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page.

            Regards,

            Prasad

            Prasad Eda added a comment - - edited Hello All, We have upgraded our confluence Data Center to 7.13.9 still we are facing the issue. When we tried to update the page then its throwing 504 Error and after refresh its showing the below error  Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page. Regards, Prasad

            A fix for this issue is available in Confluence Server and Data Center 7.13.9.
            Upgrade now or check out the Release Notes to see what other issues are resolved.

            Saran Babu Pannuru (Inactive) added a comment - A fix for this issue is available in Confluence Server and Data Center 7.13.9. Upgrade now or check out the Release Notes to see what other issues are resolved.

            A fix for this issue is available in Confluence Server and Data Center 7.19.0. Upgrade now or check out the Release Notes to see what other issues are resolved.

            James Whitehead added a comment - A fix for this issue is available in Confluence Server and Data Center 7.19.0. Upgrade now or check out the Release Notes to see what other issues are resolved.

            We are on version 7.13.7 and this affects us as well. Is there already an approximate time when we can expect the fix?

            Simon Bertran added a comment - We are on version 7.13.7 and this affects us as well. Is there already an approximate time when we can expect the fix?

            Vivek Gopu added a comment -

            This is still an issue on 7.13. 

            Vivek Gopu added a comment - This is still an issue on 7.13. 

            What about this ticket ? Will it resolved ?

            Харьковский Михаил added a comment - What about this ticket ? Will it resolved ?

            We are seeing on 7.13.1

            Heather Ungarten added a comment - We are seeing on 7.13.1

            Oh hey - this is happening to us 6 years later, with the latest greatest Confluence 7.13.0! :-{

            Darryl Lee added a comment - Oh hey - this is happening to us 6 years later, with the latest greatest Confluence 7.13.0! :-{

            Kristin Bitler added a comment - - edited

            Same thing - hoping this issue will get fixed. It may not be major but it's like having a Word document fail after an unknown amount of time or characters entered. It's a pain to have to keep re-entering simple documentation again and again.

            Also, I'm not thinking it's a character/size limitation but a timeout issue.

            Kristin Bitler added a comment - - edited Same thing - hoping this issue will get fixed. It may not be major but it's like having a Word document fail after an unknown amount of time or characters entered. It's a pain to have to keep re-entering simple documentation again and again. Also, I'm not thinking it's a character/size limitation but a timeout issue.

              05a8667aef42 Saquia Naz
              sbrannen@atlassian.com Branno (Inactive)
              Affected customers:
              32 This affects my team
              Watchers:
              51 Start watching this issue

                Created:
                Updated:
                Resolved: