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  1. Confluence Data Center
  2. CONFSERVER-35260

Can't post a commnet from workbox notification into a JIRA issues

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      Steps to reproduce:
      1. Create an application link between JIRA and Confluence.
      2. Create a JIRA Issues in JIRA and posted a comment.
      3. You will receive a notification in Confluence workbox.
      4. Expand the notification and try to post a comment.
      Expected behavior:

      You must be able to post the comment from Confluence workbox.

      Actual behavior:

      It's not possible to post the comment. If you navigate your mouse to the comment link you will see that it's pointing to the Confluence URL

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          workbox.jpg
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          Form Name

            [CONFSERVER-35260] Can't post a commnet from workbox notification into a JIRA issues

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2889776 ] New: CONFSERVER Bug Workflow v4 [ 2981395 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2800048 ] New: JAC Bug Workflow v3 [ 2889776 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2737137 ] New: JAC Bug Workflow v2 [ 2800048 ]
            Owen made changes -
            Symptom Severity Original: Minor [ 14432 ] New: Severity 3 - Minor [ 15832 ]
            Adam Barnes (Inactive) made changes -
            Resolution New: Timed out [ 10 ]
            Status Original: Gathering Impact [ 12072 ] New: Resolved [ 5 ]

            Adam Barnes (Inactive) added a comment -

            Thank you for taking the time to raise, comment or vote on this Bug. We regret to inform you that due to a limited number of reports and based on our current backlog of higher impact issues that we are closing this issue as Timed Out.

            If this issue is still impacting you on a recent version please feel free to comment with the affected version. Any further details you may be able to provide regarding reproduction or impact of this issue may help us better address this issue.

            Thanks again.
            Cheers,

            Confluence Product Management

            Adam Barnes (Inactive) added a comment - Thank you for taking the time to raise, comment or vote on this Bug. We regret to inform you that due to a limited number of reports and based on our current backlog of higher impact issues that we are closing this issue as Timed Out. If this issue is still impacting you on a recent version please feel free to comment with the affected version. Any further details you may be able to provide regarding reproduction or impact of this issue may help us better address this issue. Thanks again. Cheers, Confluence Product Management
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2377394 ] New: JAC Bug Workflow [ 2737137 ]
            Status Original: Open [ 1 ] New: Gathering Impact [ 12072 ]
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2
            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 1
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2265963 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2377394 ]

              Unassigned Unassigned
              sparsa Saleh Parsa (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: