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  1. Confluence Data Center
  2. CONFSERVER-33483

Get exception Unable to retrieve gadget xml. HTTP error 504 when adding Confluence gadget to JIRA dashboard

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      After user add a Confluence: News gadget URL to the gadget directory in JIRA, we get the following stack trace:

      013-10-09 15:48:01,685 http-bio-8080-exec-22 ERROR admin 947x685x1 xa23yq 10.60.2.145 /rest/config/1.0/directory [directory.internal.rest.DirectoryResource] DirectoryResource: POST rejected: could not parse gadget at http://10.60.2.116:8090/conf/rest/gadgets/1.0/g/com.atlassian.confluence.plugins.gadgets:gadget-search/gadgets/gadget-search.xml
com.atlassian.gadgets.GadgetParsingException: com.atlassian.gadgets.GadgetParsingException: org.apache.shindig.gadgets.GadgetException: Unable to retrieve gadget xml. HTTP error 504
	at com.atlassian.gadgets.directory.internal.impl.ConfigurableExternalGadgetSpecDirectoryEntryProvider.validateGadgetSpec(ConfigurableExternalGadgetSpecDirectoryEntryProvider.java:139)
	at com.atlassian.gadgets.directory.internal.impl.ConfigurableExternalGadgetSpecDirectoryEntryProvider.access$100(ConfigurableExternalGadgetSpecDirectoryEntryProvider.java:31)
	at com.atlassian.gadgets.directory.internal.impl.ConfigurableExternalGadgetSpecDirectoryEntryProvider$1.doInTransaction(ConfigurableExternalGadgetSpecDirectoryEntryProvider.java:76)
...
Caused by: com.atlassian.gadgets.GadgetParsingException: org.apache.shindig.gadgets.GadgetException: Unable to retrieve gadget xml. HTTP error 504
	at com.atlassian.gadgets.renderer.internal.GadgetSpecFactoryImpl.getGadgetSpec(GadgetSpecFactoryImpl.java:161)
	at com.atlassian.gadgets.renderer.internal.GadgetSpecFactoryImpl.getGadgetSpec(GadgetSpecFactoryImpl.java:78)
...
Caused by: org.apache.shindig.gadgets.GadgetException: Unable to retrieve gadget xml. HTTP error 504
	at org.apache.shindig.gadgets.DefaultGadgetSpecFactory.fetchObjectAndCache(DefaultGadgetSpecFactory.java:127)
...

      Steps to reproduce the problem

      1. Add an application link between JIRA and Confluence.
      2. Copy over the Confluence: News gadget URL to JIRA gadget directory.
      3. Get the following error message:
      4. When remove the gadget get the following error message:

      Finding:

      Tested in JIRA 6.1 and Confluence 5.3

      Temporary Workaround:

      Please try the following steps and see you able to get any results:

      • Go to Confluence General Configuration > Feature Settings
      • Un-check the Compress HTTP Responses
      • Refresh both instance web browser and add the confluence gadgets to JIRA again.

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              shaffenden Steve Haffenden (Inactive)
              ckimloong John Chin
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                Created:
                Updated:
                Resolved: