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Bug
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Resolution: Fixed
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Low
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5.3, 5.3.4, 5.4.4, 5.5.2, 5.5.3, 5.6.3
After the upgrade to 5.3, there are some pdf files which are being rendered blank by the pdf macro.
This works without problems in a 5.2.5 version.
The attachment in this page can be used to reproduce the behavior.
Steps to reproduce.
1) Attach the pdf file of this ticket to a confluence page
2) Insert a pdf macro and load the pdf file
3) The macro will show a blank page and nothing more.
workaround
You can start confluence with `-Dpdf.render.memory.guard.disabled=true` system property in order to disable memory guard. That will make all pdfs to be rendered.
More information on how to set system properties in confluence can be found here
If the PDF doesn't render with the workaround in place, you must delete and recreate the PDF macro after placing the system property above and restarting Confluence.
- causes
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CONFSERVER-38787 Attachments Macro Previews Blank When Using High Quality PDF Files
- Gathering Impact
- is duplicated by
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CONFSERVER-32338 PDF files fail to render or are poorly formatted and unreadable
- Closed
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CONFSERVER-34158 Workaround for CONF-31759 not working
- Closed
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CONFSERVER-33929 pdf doesn't render when base document had been scanned
- Closed
- relates to
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CONFSERVER-31384 Some PDFs won't render after 5.2-OD-14 in the PDF Macro
- Closed
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CONFSERVER-33763 Large embedded images are not displayed within pdf macro
- Closed
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CONFSERVER-35995 PDF viewer is unable to render some PDF files
- Closed
- included in
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CPU-64 Confluence 5.9.1-OD-2015.47.1-0002