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  1. Confluence Data Center
  2. CONFSERVER-31463

create from template macro redirects to dashboard when workbox is disabled

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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Summary

      When using the "Create from Template" macro, it will redirect to the dashboard and does not create anything. You can only create those templates from their original "create button" at the top bar.

      Steps to reproduce

      1. Disable all three workbox plugins OR disable the In-app Notifications
      2. Create new page and try to use the "Create from template" macro. ex. meeting notes template.
      3. You will notice the macro redirects to the dashboard.
      4. Enable back all three workbox plugins
      5. Create new page and try to use the macro - Works properly

      Expectation

      The Create from Template macro should work without depending on the workbox or in-app notification, or if it's dependent, it should produce a meaningful error message.

      Workaround

      The workaround is to enable back all the Workbox plugins by sequence

      1. Enable the Notifications and Tasks - Common Plugin
      2. Enable the Notifications and Tasks - Host Plugin
      3. Enable the Notifications and Tasks - Confluence Provider Plugin

            [CONFSERVER-31463] create from template macro redirects to dashboard when workbox is disabled

            Brian Ryer added a comment -

            I am experiencing the exact same issue but it is not resolved with the suggestion above.

            I have confirmed that all three Workbox plugins (Common, Host and Confluence Provider) are enabled and In-app Notifications is enabled but any Create from Template macro is unresponsive on first click and sends the user to their designated start page (for most, the Dashboard, for others our Space landing page).

            Does anyone have other suggestions for configuration or settings?
            This is really a significant functionality impasse.

            Brian Ryer added a comment - I am experiencing the exact same issue but it is not resolved with the suggestion above. I have confirmed that all three Workbox plugins (Common, Host and Confluence Provider) are enabled and In-app Notifications is enabled but any Create from Template macro is unresponsive on first click and sends the user to their designated start page (for most, the Dashboard, for others our Space landing page). Does anyone have other suggestions for configuration or settings? This is really a significant functionality impasse.

            Ryan Goodwin added a comment -

            I confirmed this happens in Confluence 5.4.4 out of the box install with the 3 workbox plugins disabled.

            Create a decision using Create > Decision.
            Navigate to the decision register page > Click Create Decision
            Nothing happens on first click
            Second click takes you to Site homepage but browser URL bar reads - 

            http://localhost:8090/?createDialogSpaceKey=TEST&createDialogBlueprintId=c019e37a-f373-4987-9fa3-bcbe58689382

            Ryan Goodwin added a comment - I confirmed this happens in Confluence 5.4.4 out of the box install with the 3 workbox plugins disabled. Create a decision using Create > Decision. Navigate to the decision register page > Click Create Decision Nothing happens on first click Second click takes you to Site homepage but browser URL bar reads - http://localhost:8090/?createDialogSpaceKey=TEST&createDialogBlueprintId=c019e37a-f373-4987-9fa3-bcbe58689382

            Steve Haffenden (Inactive) added a comment -

            romar

            Can you confirm that this only occurs when workbox is disabled.

            Regards

            Steve Haffenden (Inactive) added a comment - romar Can you confirm that this only occurs when workbox is disabled. Regards

              tpiotrowski Ted Piotrowski (Inactive)
              romar Abdulrazaq Mohammed Ali Omar (Inactive)
              Affected customers:
              3 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: