For Confluence Cluster customers:

We are working in a new Confluence solution for clustering, in this new version this BUG was properly addressed and this behaviour does not happens, that's why is marked as fixed. Once the new solution is released an upgrade should address this.

Since we are still testing and developing some aspects of the new solution we did not release it for customer to download it yet, so we will have to wait until the new Cluster solution is release to get this fixed since the work around provided in CONF-31463 does not apply to clustered edition.

Once the new solution is released I will update this BUG.

Thanks and Regards,
David|Atlassian Support

For anyone facing this miss behaviour in Confluence non clustered version please go to CONF-31463.

In standalone version this is caused because the Workbox - Host Plugin is disabled, to address that you can either upgrade to version 5.5 or enabled the plugin.

Any comments or thoughts for non clusters installations should be added in CONF-31463.

Thanks and Regards,
David|Atlassian Support

Hi Tim, thanks for giving feedback.
This bug was previously suspected to be a cluster-related one. But it turned out to be just another problem, not cluster-related. That means, with CONF-31463 already fixed, the workaround isn't needed anymore.

This is not resolved. What is referenced in https://jira.atlassian.com/browse/CONF-31463 is a work around not a resolution. Also, the other bug does not appear to be related to a clustered install. Also as Ryan Goodwin wrote, that work around does not work.

Please provide a solution rather than a work around that may or may not work

• This was already fixed
• Properly in https://jira.atlassian.com/browse/CONF-31463

Hi Deividi,

Good to see you too!

Already confirmed the behavior is described here:

https://jira.atlassian.com/browse/CONF-31463

Confirmed this is the case in our production 5.3.4 instance as well. We have workbox disabled there also and this bug is reproduceable. So I tested this:

Brand new install of Conf 5.4.4 out of the box
Disabled the 3 workbox plugins
Create decision
Navigate to Decision Register
Use Create Decision button on the register page
First click does nothing
Second click takes you to homepage of the Confluence site, though URL that shows in browser bar is

http://localhost:8090/?createDialogSpaceKey=TEST&createDialogBlueprintId=c019e37a-f373-4987-9fa3-bcbe58689382

Verified blueprints addon is installed, but this is out of the box vanilla install so should be working with the release. Would love a fix for this!

Hey ryan.goodwin, good to see you again :

Actually that behaviour also happened in Conflunce BTF, could you please check for the following:

1. Check if the modules of the "Confluence Business Blue Print" are enabled.
2. Back up and remove any customHTML/Styesheet or layout.
3. Download the Confluence Business Blue Print jar file on the same version you have and install again the plugin via file upload (without uninstalling the current plugin).

Try the above 3 approaches and let us know how it goes.

Thanks and Regards,
David|Atlassian Support

Confirmed this affects non-clustered Confluence, v 5.3.4.

Hi Tim

Thanks for getting in touch. This is currently on the backlog of our enterprise development team. I'm unsure of where the team is at with the development of this so I'm going to do some digging around to see if I can get an update for you.

Regards
Steve Haffenden
Confluence Bugmaster
Atlassian

Is there any update on this bug? This bug prohibits us from using any blueprint that utilizes the "Create from Template" macro. Functionality in the clustered environment is severely limited.