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  1. Confluence Data Center
  2. CONFSERVER-31463

create from template macro redirects to dashboard when workbox is disabled

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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Summary

      When using the "Create from Template" macro, it will redirect to the dashboard and does not create anything. You can only create those templates from their original "create button" at the top bar.

      Steps to reproduce

      1. Disable all three workbox plugins OR disable the In-app Notifications
      2. Create new page and try to use the "Create from template" macro. ex. meeting notes template.
      3. You will notice the macro redirects to the dashboard.
      4. Enable back all three workbox plugins
      5. Create new page and try to use the macro - Works properly

      Expectation

      The Create from Template macro should work without depending on the workbox or in-app notification, or if it's dependent, it should produce a meaningful error message.

      Workaround

      The workaround is to enable back all the Workbox plugins by sequence

      1. Enable the Notifications and Tasks - Common Plugin
      2. Enable the Notifications and Tasks - Host Plugin
      3. Enable the Notifications and Tasks - Confluence Provider Plugin

            [CONFSERVER-31463] create from template macro redirects to dashboard when workbox is disabled

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2900479 ] New: CONFSERVER Bug Workflow v4 [ 2995205 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2795666 ] New: JAC Bug Workflow v3 [ 2900479 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2725745 ] New: JAC Bug Workflow v2 [ 2795666 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2389564 ] New: JAC Bug Workflow [ 2725745 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2267529 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2389564 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2210802 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2267529 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2197698 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2210802 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1932539 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2197698 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v3 [ 1728690 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 1932539 ]
            jonah (Inactive) made changes -
            Description Original: h4. Summary

            When using the "Create from Template" macro, it will redirect to the dashboard and does not create anything. You can only create those templates from their original "create button" at the top bar.

            h4. Steps to reproduce

            # Disable all three workbox plugins *OR* disable the In-app Notifications
            # Create new page and try to use the "Create from template" macro. ex. meeting notes template.
            # You will notice the macro redirects to the dashboard.
            # Enable back all three workbox plugins
            # Create new page and try to use the macro - Works properly

            h4. Expectation

            The Create from Template macro should work without depending on the workbox or in-app notification, or if it's dependent, it should produce a meaningful error message.

            h4. Workaround

            The workaround is to enable back all the Workbox plugins by sequence
            # Enable the Notifications and Tasks - Common Plugin
            # Enable the Notifications and Tasks - Host Plugin
            # Enable the Notifications and Tasks - Confluence Provider Plugin             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/CONFCLOUD-31463].
              {panel}

            h4. Summary

            When using the "Create from Template" macro, it will redirect to the dashboard and does not create anything. You can only create those templates from their original "create button" at the top bar.

            h4. Steps to reproduce

            # Disable all three workbox plugins *OR* disable the In-app Notifications
            # Create new page and try to use the "Create from template" macro. ex. meeting notes template.
            # You will notice the macro redirects to the dashboard.
            # Enable back all three workbox plugins
            # Create new page and try to use the macro - Works properly

            h4. Expectation

            The Create from Template macro should work without depending on the workbox or in-app notification, or if it's dependent, it should produce a meaningful error message.

            h4. Workaround

            The workaround is to enable back all the Workbox plugins by sequence
            # Enable the Notifications and Tasks - Common Plugin
            # Enable the Notifications and Tasks - Host Plugin
            # Enable the Notifications and Tasks - Confluence Provider Plugin

              tpiotrowski Ted Piotrowski (Inactive)
              romar Abdulrazaq Mohammed Ali Omar (Inactive)
              Affected customers:
              3 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: