[CONFSERVER-29799] Paste images into the editor from clipboard using Firefox 22.x and above does not work

Type: Bug
Resolution: Fixed
Priority: High
Fix Version/s: 5.2.4, 5.3-OD-6, 5.2.5
Affects Version/s: 4.3.6, 4.3.7, 5.1.1, 5.1.3, 5.1.4, 5.1.5, 5.2, 5.2.3
Component/s: None
Labels:
Environment:

Firefox 22 and above

Bug Fix Policy:
View Atlassian Server bug fix policy

NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

Steps to reproduce

Create a page
Capture a screenshot or a smaller image to clipboard
Paste it into the editor

Expected behavior
As like in Chrome it should add the image as attachment and display when saving the page.

Actual behavior
Image is show in the editor, but once saving the page it will display as 'Broken image'

Reproduced on Ubuntu with Firefox 22.x as well as in a Windows 7 VirtualBox too. With Firefox 19.x it worked fine.

Workaround

Save the copied image to a file first using any image editor and attach the image from a file instead from the clipboard.
Downgrade to Firefox 21: https://support.mozilla.org/en-US/kb/install-older-version-of-firefox

Discovered while testing

CONFSERVER-78052 Pasting a chart image from native Office Applications on Windows doesn't trigger upload and result in server exception

Closed

is duplicated by

CONFSERVER-29939 Copy/paste image does not work with firefox 22/ ie

Closed

CONFSERVER-29831 Copy and Paste of image not working with Firefox 22.0

Closed

CONFSERVER-30611 Editor irritates users by allows inserting pictures from clipboard but not keeping it

Closed

is related to

CONFSERVER-78163 Pasting a blob image from Mac OS Notes doesn't trigger upload and result in server exception

Gathering Impact

relates to

CONFCLOUD-29799 Paste images into the editor from clipboard using Firefox 22.x and above does not work

Closed

CONFSERVER-24567 Copy & paste image data into RTE no longer working in Firefox 10

Closed

CONFSERVER-29942 Copy/Paste of Images does not work in IE11

Closed

CONFSERVER-26011 Broken image when copy paste image into the editor using Mac's Safari, Chrome and Edge

Gathering Impact

mentioned in: Page Loading...; Page Loading...; Wiki Page Loading...; Wiki Page Loading...; Wiki Page Loading...; Wiki Page Loading...; Page Loading...; Page Loading...; Wiki Page Loading...; Wiki Page Loading...

(4 relates to, 10 mentioned in)

Zac Xu made changes - 22/Mar/2022 11:59 PM

Link

New: This issue Discovered while testing ~~CONFSERVER-78052~~ [ ~~CONFSERVER-78052~~ ]

Zac Xu made changes - 22/Mar/2022 11:41 PM

Link

New: This issue is related to CONFSERVER-78163 [ CONFSERVER-78163 ]

Earl McCutcheon made changes - 13/Mar/2019 7:28 PM

Labels

Original: affects-cloud affects-server copy_paste_images da-browser-vendor-changes da-copy-paste-images da-xbrowser-firefox ed-bl editor st10

New: UXELI affects-cloud affects-server copy_paste_images da-browser-vendor-changes da-copy-paste-images da-xbrowser-firefox ed-bl editor st10

Katherine Yabut made changes - 13/Nov/2018 4:44 AM

Workflow

Original: JAC Bug Workflow v3 [ 2897320 ]

New: CONFSERVER Bug Workflow v4 [ 2991388 ]

Owen made changes - 11/Oct/2018 9:03 AM

Workflow	Original: JAC Bug Workflow v2 [ 2789034 ]	New: JAC Bug Workflow v3 [ 2897320 ]
Status	Original: Resolved [ 5 ]	New: Closed [ 6 ]

Owen made changes - 29/Aug/2018 11:15 PM

Workflow

Original: JAC Bug Workflow [ 2728671 ]

New: JAC Bug Workflow v2 [ 2789034 ]

Owen made changes - 02/Jul/2018 7:05 AM

Workflow

Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2393777 ]

New: JAC Bug Workflow [ 2728671 ]

Katherine Yabut made changes - 22/Jun/2017 6:51 AM

Workflow

Original: Confluence Workflow - Public Facing - Restricted v5 [ 2300641 ]

New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2393777 ]

Katherine Yabut made changes - 31/May/2017 5:40 AM

Workflow

Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2234663 ]

New: Confluence Workflow - Public Facing - Restricted v5 [ 2300641 ]

Katherine Yabut made changes - 31/May/2017 5:01 AM

Workflow

Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2197338 ]

New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2234663 ]

Assignee:: Ted Piotrowski (Inactive)

Reporter:: Peter Koczan (Inactive)

Affected customers:: 93 This affects my team

Watchers:: 107 Start watching this issue

Created:: 01/Jul/2013 2:57 PM

Updated:: 14/Jun/2022 7:00 AM

Resolved:: 21/Aug/2013 3:53 AM

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