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  1. Confluence Data Center
  2. CONFSERVER-26011

Broken image when copy paste image into the editor using Mac's Safari, Chrome and Edge

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      When copy past image into the text editor, it shows broken image per the attached screenshot.

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          OmarA
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          el.m.rogers433346843

            [CONFSERVER-26011] Broken image when copy paste image into the editor using Mac's Safari, Chrome and Edge

            Chris Volk added a comment -

            Please provide a workaround. Thank you.

            Chris Volk added a comment - Please provide a workaround. Thank you.

            why oracle added a comment - - edited

            We face the same issue on our Confluence Server instance (7.19.3).

            The issue was caused by pasting an image from Snipping-Tool into a draft page. Upon saving the page, the image was gone.
            I'm kindly asking for a fix or a suitable workaround.

            why oracle added a comment - - edited We face the same issue on our Confluence Server instance (7.19.3). The issue was caused by pasting an image from Snipping-Tool into a draft page. Upon saving the page, the image was gone. I'm kindly asking for a fix or a suitable workaround.

            Analog Humans added a comment -

            Seeing this in our instance of 7.19.3 with the windows snapshot feature. We can paste the image into Paint, but can't paste it directly to Confluence.

            Analog Humans added a comment - Seeing this in our instance of 7.19.3 with the windows snapshot feature. We can paste the image into Paint, but can't paste it directly to Confluence.

            Jörn Henning-Niehuis added a comment -

            The problem also exists with the Atlassian Cloud and the current Firefox 107.0.
            Example: I just added some text to an existing page with images that were previously displayed correctly. After publishing, instead of the images, only gray fields with "Preview unavailable" are displayed. The images are still there as attachments.
            This is frustrating!

            Jörn Henning-Niehuis added a comment - The problem also exists with the Atlassian Cloud and the current Firefox 107.0. Example: I just added some text to an existing page with images that were previously displayed correctly. After publishing, instead of the images, only gray fields with "Preview unavailable" are displayed. The images are still there as attachments. This is frustrating!

            Hauke Hörhold added a comment -

            This is not fixed. And it happens on Cloud, too.

            Hauke Hörhold added a comment - This is not fixed. And it happens on Cloud, too.

            Jagadeesh_M added a comment -

            Facing same issue from windows, google chrome  104.0.5112.102 (Official Build) (64-bit), Confluence data Centre version 7.13.8

            Jagadeesh_M added a comment - Facing same issue from windows, google chrome  104.0.5112.102 (Official Build) (64-bit), Confluence data Centre version 7.13.8

            Arun Binaykia added a comment -

            I thought Atlassian is doing a throwback. This is a 10 year old bug for a version that is probably out of support. Its been fixed in newer versions.

            Arun Binaykia added a comment - I thought Atlassian is doing a throwback. This is a 10 year old bug for a version that is probably out of support. Its been fixed in newer versions.

            Tobias added a comment -

            Hi together, 

            what is the current status? Is there a new release planned ot fix this issue?

            Tobias added a comment - Hi together,  what is the current status? Is there a new release planned ot fix this issue?

            Vinutha Manjunath added a comment -

            Hello,

            We are also affected by this bug in Chrome as well as Edge browser and not able to copy paste image..

            Please address this asap.

            Vinutha Manjunath added a comment - Hello, We are also affected by this bug in Chrome as well as Edge browser and not able to copy paste image.. Please address this asap.

            Harry Knott added a comment - - edited

            Doesn't work on Chrome on Windows either.  Categorised as "medium" - are you kidding?  This turns putting a doc with a load of images onto a confluence page into a major hassle.  Usability is still going downhill...

            Is this the same issue as CONFSERVER-65792 ?

            Harry Knott added a comment - - edited Doesn't work on Chrome on Windows either.  Categorised as "medium" - are you kidding?  This turns putting a doc with a load of images onto a confluence page into a major hassle.  Usability is still going downhill... Is this the same issue as  CONFSERVER-65792 ?

              Unassigned Unassigned
              oalsafi OmarA
              Affected customers:
              73 This affects my team
              Watchers:
              60 Start watching this issue

                Created:
                Updated: