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  1. Confluence Data Center
  2. CONFSERVER-29608

Update Build Number Error Message so that it can tell Admins what to do

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    Description

      NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

      In many different contexts, Confluence will not be able to start because the Build Number in the home-dir is different from the one in the installation files.

      The following error is reported:
      "Confluence will not start up because the build number in the home directory"

      The page doesn't have instructions for the Admin forcing them to create a Support ticket.

      The error message page should explain the problem and point to a KB with solutions.

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          duplicates

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-29758 Home directory and database build number mismatch in Confluence 5.1.x after a site restore (NOT after an upgrade)

          • Low - Low priority issues
          • Closed
          is caused by

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-29758 Home directory and database build number mismatch in Confluence 5.1.x after a site restore (NOT after an upgrade)

          • Low - Low priority issues
          • Closed
          relates to

          Suggestion - CONFCLOUD-29608 Update Build Number Error Message so that it can tell Admins what to do

          • Closed
          mentioned in

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              Unassigned Unassigned
              rbattaglin Renan Battaglin
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                Updated:
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