Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-29341

New task list check marks clear if one edits the page soon after marking tasks complete

XMLWordPrintable

      There are two ways to recreate the problem.

      Steps to reproduce:

      Version 1: Change task status and then edit a page.
      a. One a page with a checkmark, mark a task complete or incomplete.
      b. Seconds later, edit the page.
      c. Save the page, and any change to tasks in step (a) will no longer appear on the page.

      Version 2: Edit a page and change task status while the page is being edited.
      a. User A edits a page that has task list checkboxes.
      b. User B marks a task complete or incomplete while the page is being edited.
      c. User A finishes editing and saves the page.
      d. User B's changes to task status no longer appear on the page.

            [CONFSERVER-29341] New task list check marks clear if one edits the page soon after marking tasks complete

            James Whitehead added a comment -

            A fix for this issue is available in Confluence Data Center 9.0.1.
            Upgrade now or check out the Release Notes to see what other issues are resolved.

            James Whitehead added a comment - A fix for this issue is available in Confluence Data Center 9.0.1. Upgrade now or check out the Release Notes to see what other issues are resolved.

            agawron added a comment -

            We've been unable to reproduce since implementing fixes for https://jira.atlassian.com/browse/CONFSERVER-74533, so understand it to be resolved.

            agawron added a comment - We've been unable to reproduce since implementing fixes for https://jira.atlassian.com/browse/CONFSERVER-74533 , so understand it to be resolved.

            Henning Karl added a comment -

            We are also affected by this bug in the version 7.13.2
            It's very horrible to that this bug is known Atlassian since 2013.
            I agree with Christoph Scharf, this lowers the trust of our users on the confluence tool. 

             

            Henning Karl added a comment - We are also affected by this bug in the version 7.13.2 It's very horrible to that this bug is known Atlassian since 2013. I agree with Christoph Scharf, this lowers the trust of our users on the confluence tool.   

            Christoph Scharf added a comment -

            Please fix this issue, this lowers the trust of our users on the confluence tool. 

            Christoph Scharf added a comment - Please fix this issue, this lowers the trust of our users on the confluence tool. 

            Reto Eggenberger added a comment -

            Waiting before editing is also what we recommend. But even then we're always in panic that a task got unticked somewhere. You only have to be once in a hurry and there you go...

            Reto Eggenberger added a comment - Waiting before editing is also what we recommend. But even then we're always in panic that a task got unticked somewhere. You only have to be once in a hurry and there you go...

            Matt Gortner added a comment -

            +1 Huge impact that requires repeat work and wasted time investigating where the checks disappeared to.

             

            I have counseled users to patiently wait for a page to load before clicking "edit."  On some occasions, I saw the checks disappear when I try to edit a page too quickly upon visiting it. 

            Matt Gortner added a comment - +1 Huge impact that requires repeat work and wasted time investigating where the checks disappeared to.   I have counseled users to patiently wait for a page to load before clicking "edit."  On some occasions, I saw the checks disappear when I try to edit a page too quickly upon visiting it. 

            Alle Admins added a comment -

            +1 This issue impacts the work of our project groups. They cannot trust this marco to manage and track certain task, so they have to double check. This renders it unreliable/useless/confusing.

            Alle Admins added a comment - +1 This issue impacts the work of our project groups. They cannot trust this marco to manage and track certain task, so they have to double check. This renders it unreliable/useless/confusing.

            Reto Eggenberger added a comment -

            Same here. Severity minor is far too low for us. Since it makes the tasks feature absolutely unreliable.

            Reto Eggenberger added a comment - Same here. Severity minor is far too low for us. Since it makes the tasks feature absolutely unreliable.

            Mitch McBride added a comment -

            +1 This is painful for us.  It causes confusion for users who are incorrectly signaled that previously-completed tasks are suddenly somehow incomplete.  The issue renders the tasks feature unusable on pages that have frequent edits, which are most of our pages.

            Mitch McBride added a comment - +1 This is painful for us.  It causes confusion for users who are incorrectly signaled that previously-completed tasks are suddenly somehow incomplete.  The issue renders the tasks feature unusable on pages that have frequent edits, which are most of our pages.

            Brett Hall added a comment -

            +1 We are experiencing this issue on 7.13. Because it makes users distrustful of the state of tasks in Confluence, this is a significant issue. 

            Brett Hall added a comment - +1 We are experiencing this issue on 7.13. Because it makes users distrustful of the state of tasks in Confluence, this is a significant issue. 

              d5dce7b13926 agawron
              bgriebeler BrunaA
              Affected customers:
              146 This affects my team
              Watchers:
              107 Start watching this issue

                Created:
                Updated:
                Resolved: