[CONFSERVER-28615] Users from LDAP do not appear in people directory or search results until they have logged in

Type: Bug
Resolution: Obsolete
Priority: High
Fix Version/s: None
Affects Version/s: 5.0.1, 5.4.2, 5.10.4, 6.0.4, 6.13.10, 6.15.9, 6.15.10, 7.0.5, 7.13.0, 7.13.7
Component/s: User - Management
Labels:

Support reference count:
74
Symptom Severity:
Severity 2 - Major
UIS:
112
Bug Fix Policy:
View Atlassian Server bug fix policy

NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

~~CONF-6404~~ was implemented to create users in the People Directory on initial LDAP sync, rather than waiting until the users log in. This behaved correctly in 4.3.2 onwards, but appears to no longer be working in 5.0.1. This is potentially an issue in 5.0 as well.

Workaround

Open this URL in your browser: <Confluence-URL>/admin/force-upgrade.action
Select userIndexingUpgradeTask in the Upgrade task to run dropdown list.
Choose Force Upgrade.

is a regression of

CONFSERVER-6404 Users from LDAP do not appear in people directory or search results until they have logged in

Closed

is cloned from

CONFSERVER-6404 Users from LDAP do not appear in people directory or search results until they have logged in

Closed

is related to

CONFSERVER-33244 User autocomplete not finding all users

Closed

CONFSERVER-36018 Duplicates in the People Directory due to duplicates in the user_mapping table

Closed

relates to

CONFCLOUD-28615 Users from LDAP do not appear in people directory or search results until they have logged in

Closed

CONFSERVER-35279 Missing people from People Directory on Confluence

Closed

BSERV-3607 Add Users to Stash without need for the User to login to Stash URL

Closed

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Wiki Page Loading...; Wiki Page Loading...; Wiki Page Loading...; Wiki Page Loading...

(2 relates to, 8 mentioned in)

Renata Dornelas made changes - 30/Jan/2025 2:40 PM

Remote Link

Original: This issue links to "Page (Atlassian Documentation)" [ 524477 ]

Bradley Hyde made changes - 26/Mar/2024 7:30 AM

Remote Link

New: This issue links to "Page (Confluence)" [ 886232 ]

James Ponting made changes - 06/Mar/2023 5:00 AM

QA Demo Status		New: Not Needed [ 14332 ]
QA Kickoff Status		New: Not Needed [ 14236 ]
Resolution		New: Obsolete [ 11 ]
Status	Original: In Progress [ 3 ]	New: Closed [ 6 ]

SET Analytics Bot made changes - 04/Mar/2023 2:01 AM

UIS

Original: 102

New: 112

SET Analytics Bot made changes - 02/Mar/2023 2:01 AM

UIS

Original: 112

New: 102

SET Analytics Bot made changes - 26/Feb/2023 2:01 AM

UIS

Original: 102

New: 112

SET Analytics Bot made changes - 25/Feb/2023 4:03 AM

Support reference count

Original: 73

New: 74

SET Analytics Bot made changes - 24/Feb/2023 2:01 AM

UIS

Original: 112

New: 102

James Ponting made changes - 21/Feb/2023 11:14 PM

Assignee

Original: Bradley Hyde [ bhyde ]

New: James Ponting [ jponting ]

SET Analytics Bot made changes - 19/Feb/2023 2:01 AM

UIS

Original: 111

New: 112

Assignee:: James Ponting

Reporter:: Denise Unterwurzacher [Atlassian] (Inactive)

Affected customers:: 88 This affects my team

Watchers:: 107 Start watching this issue

Created:: 22/Mar/2013 12:36 AM

Updated:: 21/Apr/2025 8:54 AM

Resolved:: 06/Mar/2023 5:00 AM

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