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  1. Confluence Data Center
  2. CONFSERVER-25887

Arrow sign and possibly other symbols and non-latin characters are not displayed in the Export PDF result

XMLWordPrintable

      Steps to Reproduce:
      1. Add the following arrows in a Confluence page:

        → ↔ ←

      2. Export the page to PDF. It'll display or print nothing no-arrows.pdf
      Workaround

      Install the supported font to Confluence as described here. Tested with DejaVuSans.ttf of DejaVu fonts that works just fine, as a result arrows.pdf

      Findings
      • Exporting the page to Word is not an issue. It only affects exporting to PDF.
      • This bug could affect some other symbols too. There is a good list of symbols here that can be rendered properly using DejaVu fonts.
      • Non-latin characters are affected too here. Such as Turkish.

        1. arrows.pdf
          15 kB
        2. bonfire-screenshot-20120629-191529-782.png
          bonfire-screenshot-20120629-191529-782.png
          18 kB
        3. DejaVuSans.ttf
          703 kB
        4. no-arrows.pdf
          1 kB

          Form Name

            [CONFSERVER-25887] Arrow sign and possibly other symbols and non-latin characters are not displayed in the Export PDF result

            Niko Madalinski added a comment -

            Hey Atlassian-Team,

            do you have any information and resolution for this problem? Would help me very much.

            Thanks and Regards
            Madalinski

            Niko Madalinski added a comment - Hey Atlassian-Team, do you have any information and resolution for this problem? Would help me very much. Thanks and Regards Madalinski

            Nikolaus Madalinski added a comment - - edited

            Hi,
            thanks for this Workaround how to display symbols like "Arrow sign".
            But when i am exporting with DejaVuSans.ttf default formatting like bold ist not displayed in the exported PDF.
            Do you have tested another fonts? Linked webpage (supported fonts) does not work !

            Nikolaus Madalinski added a comment - - edited Hi, thanks for this Workaround how to display symbols like "Arrow sign". But when i am exporting with DejaVuSans.ttf default formatting like bold ist not displayed in the exported PDF. Do you have tested another fonts? Linked webpage (supported fonts) does not work !

            Steve Haffenden (Inactive) added a comment - - edited

            Hi Husein

            Thanks for raising this issue. I believe that this is caused by not having the appropriate font for exporting these characters to PDF. This is actually a duplicate of CONF-30779.
            https://confluence.atlassian.com/display/DOC/Creating+PDF+in+Another+Language Describes how to setup exports in such a way that these extended characters will work properly.

            Regards
            Steve Haffenden
            Confluence Bugmaster
            Atlassian

            Steve Haffenden (Inactive) added a comment - - edited Hi Husein Thanks for raising this issue. I believe that this is caused by not having the appropriate font for exporting these characters to PDF. This is actually a duplicate of CONF-30779 . https://confluence.atlassian.com/display/DOC/Creating+PDF+in+Another+Language Describes how to setup exports in such a way that these extended characters will work properly. Regards Steve Haffenden Confluence Bugmaster Atlassian

              shaffenden Steve Haffenden (Inactive)
              halatas HuseinA
              Affected customers:
              4 This affects my team
              Watchers:
              14 Start watching this issue

                Created:
                Updated:
                Resolved: