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  1. Confluence Data Center
  2. CONFSERVER-24675

Scroll bar 'jumps' to top of editing area whilst editing in rich text editor

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    • 3.5.13
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      When editing a wikipage/blogpost using the rich text editor, users are experiencing a bug whereby if they are editing content that requires the scrollbar in the editor to appear, the bar 'jumps' to the top of the editor area if they pause in their typing (the cursor remains in the same place).

      This is proving incredibly frustrating for users, as it's taking them (for example) half an hour to edit a page that normally takes 10 minutes.

      The bug only manifests itself when using the rich text editor in normal view; ie the scrollbar behaves properly when using either wikimarkup or when entering full screen mode.

      This bug has been an issue since upgrading to Confluence 3.5 last month.

      We are currently using IE7; if you require more information about the server etc let me know and I'll obtain the information from our IT department,

            [CONFSERVER-24675] Scroll bar 'jumps' to top of editing area whilst editing in rich text editor

            Anatoli added a comment -

            Hi Shimrit,

            In confluence 4.0 which we released about 6 months ago we introduced a new rich text editor, we improved it for confluence 4.1 and continue on improving it in feature versions. It means that we will not be fixing problems with the old editor and unfortunately won't be able to help you with your problem.

            Anatoli added a comment - Hi Shimrit, In confluence 4.0 which we released about 6 months ago we introduced a new rich text editor, we improved it for confluence 4.1 and continue on improving it in feature versions. It means that we will not be fixing problems with the old editor and unfortunately won't be able to help you with your problem.

              Unassigned Unassigned
              224822ff6ec6 Shimrit Janes
              Affected customers:
              0 This affects my team
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                Created:
                Updated:
                Resolved: