[CONFSERVER-24389] Export to PDF on Windows returns a stack trace if the name of the page has a ':' symbol

Type: Bug
Resolution: Fixed
Priority: Medium
Fix Version/s: 5.1.4
Affects Version/s: 4.1, 4.1.2, 4.2.4, 4.2.6, 4.2.11, 4.2.12, 4.3.1, 5.1.3
Component/s: Page - Export / Import
Labels:

Bug Fix Policy:
View Atlassian Server bug fix policy

Summary of Bug

If the name of a page has a ':' symbol in between two words (for example, "Exercise 1 : Bugs"), or, in front of a word (for example, ": Bugs") the PDF export will fail and return a stack trace.

Steps to Reproduce

Create a page and ensure that the name has a ':' symbol in between two words (or with the ':' symbol in front of words)
Save the page
Try to export it to PDF

Findings

Stack trace
The stack trace is as follows :

java.io.IOException: The filename, directory name, or volume label syntax is incorrect
	at java.io.WinNTFileSystem.canonicalize0(Native Method)
	at java.io.Win32FileSystem.canonicalize(Win32FileSystem.java:396)
	at java.io.File.getCanonicalPath(File.java:559)
	at com.atlassian.confluence.extra.flyingpdf.ExportPageAsPdfAction.prepareDownloadPath(ExportPageAsPdfAction.java:65)
	at com.atlassian.confluence.extra.flyingpdf.ExportPageAsPdfAction.execute(ExportPageAsPdfAction.java:35)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:168)
	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.opensymphony.xwork.interceptor.DefaultWorkflowInterceptor.intercept(DefaultWorkflowInterceptor.java:55)
	at com.atlassian.confluence.core.ConfluenceWorkflowInterceptor.intercept(ConfluenceWorkflowInterceptor.java:37)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.atlassian.xwork.interceptors.XsrfTokenInterceptor.intercept(XsrfTokenInterceptor.java:100)
	at com.atlassian.confluence.xwork.ConfluenceXsrfTokenInterceptor.intercept(ConfluenceXsrfTokenInterceptor.java:25)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.atlassian.confluence.security.interceptors.CaptchaInterceptor.intercept(CaptchaInterceptor.java:49)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.atlassian.confluence.util.LoggingContextInterceptor.intercept(LoggingContextInterceptor.java:49)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.atlassian.confluence.core.CancellingInterceptor.intercept(CancellingInterceptor.java:23)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.atlassian.confluence.security.websudo.WebSudoInterceptor.intercept(WebSudoInterceptor.java:61)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.atlassian.confluence.security.actions.PermissionCheckInterceptor.intercept(PermissionCheckInterceptor.java:57)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.atlassian.confluence.setup.webwork.BootstrapAwareInterceptor.intercept(BootstrapAwareInterceptor.java:26)

Conditions for reproducing the bug
It seems that if there is nothing after the ':' symbol, the bug will not appear. For example, if the name of the page is "Exercise 1 :", then the page can be exported to PDF format smoothly.

has a regression in

CONFSERVER-58288 Exporting a Space or a Page to PDF fails on Confluence Data Center on Windows if the page title has a ':' character

Gathering Impact

is duplicated by

CONFSERVER-25152 PDF export for page contain special character (') in its title break exported PDF's filename

Closed

CONFSERVER-28499 Using non-alphanumeric characters in a page title causes PDF creation to fail

Closed

CONFSERVER-32865 Unable to export PDF file for page with title: "Data Management in Ophthalmology: The FORUM Family Startseite"

Closed

CONFSERVER-24531 Export to PDF fails on Windows if title contains colon character

Closed

CONFSERVER-28780 Export to PDF Containing ":" (Colon) Character in the Title Generates Internal Server Error

Closed

CONFSERVER-28817 PDF-Export crashes

Closed

CONFSERVER-29671 Colon characters in page title causes Export to PDF to fail

Closed

mentioned in: Wiki Page Loading...; Wiki Page Loading...; Wiki Page Loading...

(3 is duplicated by, 3 mentioned in)

Form Name

Guilherme Nedel (Inactive) added a comment - 06/Aug/2013 12:16 PM

Hi Rozita, let's talk about the solution at the support case CSP-106949, this bug is in the works by the team.

Guilherme Nedel (Inactive) added a comment - 06/Aug/2013 12:16 PM Hi Rozita, let's talk about the solution at the support case CSP-106949 , this bug is in the works by the team.

Rozita added a comment - 06/Aug/2013 9:33 AM

Hi,
I am experiencing the same issue, could you please let me know what is the solution?

Cause

caused by: java.io.IOException: The filename, directory name, or volume label syntax is incorrect
at java.io.WinNTFileSystem.canonicalize0(Native Method)
Stack Trace:[hide]

com.atlassian.confluence.importexport.ImportExportException: Failed to create a location and file for the PDF export.
at com.atlassian.confluence.extra.flyingpdf.FlyingSaucerXmlToPdfConverter.convertXhtmlToPdf(FlyingSaucerXmlToPdfConverter.java:53)
at com.atlassian.confluence.extra.flyingpdf.FlyingSaucerXmlToPdfConverter.convertXhtmlToPdf(FlyingSaucerXmlToPdfConverter.java:39)
at com.atlassian.confluence.extra.flyingpdf.FlyingSaucerPdfExporterService.createPdfForPage(FlyingSaucerPdfExporterService.java:78)
at com.atlassian.confluence.extra.flyingpdf.ExportPageAsPdfAction.execute(ExportPageAsPdfAction.java:28)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:168)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)

thx

Rozita added a comment - 06/Aug/2013 9:33 AM Hi, I am experiencing the same issue, could you please let me know what is the solution? Cause com.atlassian.confluence.importexport.ImportExportException: Failed to create a location and file for the PDF export. at com.atlassian.confluence.extra.flyingpdf.FlyingSaucerXmlToPdfConverter.convertXhtmlToPdf(FlyingSaucerXmlToPdfConverter.java:53) caused by: java.io.IOException: The filename, directory name, or volume label syntax is incorrect at java.io.WinNTFileSystem.canonicalize0(Native Method) Stack Trace: [hide] com.atlassian.confluence.importexport.ImportExportException: Failed to create a location and file for the PDF export. at com.atlassian.confluence.extra.flyingpdf.FlyingSaucerXmlToPdfConverter.convertXhtmlToPdf(FlyingSaucerXmlToPdfConverter.java:53) at com.atlassian.confluence.extra.flyingpdf.FlyingSaucerXmlToPdfConverter.convertXhtmlToPdf(FlyingSaucerXmlToPdfConverter.java:39) at com.atlassian.confluence.extra.flyingpdf.FlyingSaucerPdfExporterService.createPdfForPage(FlyingSaucerPdfExporterService.java:78) at com.atlassian.confluence.extra.flyingpdf.ExportPageAsPdfAction.execute(ExportPageAsPdfAction.java:28) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:168) at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165) thx

Evelin added a comment - 03/Jun/2013 8:18 AM

Hi, we also hit this bug (in 5.1.1) - a colon in the title crashes the PDF export. But in our installations it's no general problem but only happens with (so far) one page. If I remove the colon, everything is ok. There are plenty of pages with a colon in the title that do not produce the bug.

Evelin added a comment - 03/Jun/2013 8:18 AM Hi, we also hit this bug (in 5.1.1) - a colon in the title crashes the PDF export. But in our installations it's no general problem but only happens with (so far) one page. If I remove the colon, everything is ok. There are plenty of pages with a colon in the title that do not produce the bug.

Ivan Loire (Inactive) added a comment - 11/Apr/2013 1:26 AM

I added some support to isSafeTitleForFilesystem so it handles correctly windows naming conventions
Issued pull request for TR:

https://stash.atlassian.com/projects/CONF/repos/confluence/pull-requests/903/overview

Ivan Loire (Inactive) added a comment - 11/Apr/2013 1:26 AM I added some support to isSafeTitleForFilesystem so it handles correctly windows naming conventions Issued pull request for TR: https://stash.atlassian.com/projects/CONF/repos/confluence/pull-requests/903/overview

Thomas Krause added a comment - 15/Oct/2012 11:47 AM

Does also appy to pages havin * in the title.

Thomas Krause added a comment - 15/Oct/2012 11:47 AM Does also appy to pages havin * in the title.

BillA added a comment - 09/Sep/2012 11:44 PM

updating Summary since seems to be a Windows issue.

BillA added a comment - 09/Sep/2012 11:44 PM updating Summary since seems to be a Windows issue.

Sören Sauerland added a comment - 07/Sep/2012 9:13 AM

Same problem with Confluence 4.1

Sören Sauerland added a comment - 07/Sep/2012 9:13 AM Same problem with Confluence 4.1

Graham Hannington added a comment - 20/Jun/2012 8:52 AM

Yep, I've just hit this problem in Confluence 4.2, exporting to PDF a page that has a colon in its title. If I replace the colon with a hyphen, the problem goes away. Since you allow users to create page titles that contain colons, I think that you should fix this problem. Or, I guess, change your mind about allowing colons in page titles .

Graham Hannington added a comment - 20/Jun/2012 8:52 AM Yep, I've just hit this problem in Confluence 4.2, exporting to PDF a page that has a colon in its title. If I replace the colon with a hyphen, the problem goes away. Since you allow users to create page titles that contain colons, I think that you should fix this problem. Or, I guess, change your mind about allowing colons in page titles .

Assignee:: Ivan Loire (Inactive)

Reporter:: Joe Wai Tye (Inactive)

Affected customers:: 13 This affects my team

Watchers:: 25 Start watching this issue

Created:: 11/Jan/2012 3:04 PM

Updated:: 15/May/2019 11:07 PM

Resolved:: 10/Jun/2013 9:43 PM

Details

Description

Summary of Bug

Steps to Reproduce

Findings

Attachments

Issue Links

Forms

Activity

Collapse comment: Guilherme Nedel (Inactive) added a comment - 06/Aug/2013 12:16 PM

Expand comment: Guilherme Nedel (Inactive) added a comment - 06/Aug/2013 12:16 PM

Collapse comment: Rozita added a comment - 06/Aug/2013 9:33 AM

Expand comment: Rozita added a comment - 06/Aug/2013 9:33 AM

Collapse comment: Evelin added a comment - 03/Jun/2013 8:18 AM

Expand comment: Evelin added a comment - 03/Jun/2013 8:18 AM

Collapse comment: Ivan Loire (Inactive) added a comment - 11/Apr/2013 1:26 AM

Expand comment: Ivan Loire (Inactive) added a comment - 11/Apr/2013 1:26 AM

Collapse comment: Thomas Krause added a comment - 15/Oct/2012 11:47 AM

Expand comment: Thomas Krause added a comment - 15/Oct/2012 11:47 AM

Collapse comment: BillA added a comment - 09/Sep/2012 11:44 PM

Expand comment: BillA added a comment - 09/Sep/2012 11:44 PM

Collapse comment: Sören Sauerland added a comment - 07/Sep/2012 9:13 AM

Expand comment: Sören Sauerland added a comment - 07/Sep/2012 9:13 AM

Collapse comment: Graham Hannington added a comment - 20/Jun/2012 8:52 AM

Expand comment: Graham Hannington added a comment - 20/Jun/2012 8:52 AM

People

Dates