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  1. Confluence Data Center
  2. CONFSERVER-22834

Clashing of features between Mail Page Plugin & Share Plugin

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 3.5.9
    • 3.5, 3.5.1, 3.5.2, 3.5.3, 3.5.4
    • None

      Either "Mail Page" or "Share" feature can work properly at a time.

      The issue started from 3.5 where "Share" feature was introduced and it affect fresh and upgrade instances.

      Scenario 1 (Fresh Installation)

      1. Install fresh 3.5.1
      2. Install Mail Page Plugin v1.12 & configure mail server
      3. Mailing a page in HTML format will work as normal but sharing a page will not. The shared page will be sent to mailbox but the title & content weren't visible and the formatting seems like as if it was from mailing a page (case 1.jpg)
      4. To make "Share" feature to work, disable and enable again Mail Page Plugin or Share Plugin
      5. Sharing a page will then work but mailing a page in HTML format will not work. Send & Cancel buttons were not visible and the formatting seems to originates from Share function (case 2.jpg)
      6. You will need to disable and enable again Mail Page Plugin or Share Plugin to have it work

      Scenario 2 (Upgrade Instance)

      1. Upgrade 3.4.9 (already installed with Mail Page Plugin v1.12) to 3.5.4
      2. Mailing a page in HTML format will work as normal but sharing a page will not. The shared page will be sent to mailbox but the title & content weren't visible and the formatting seems like as if it was from mailing a page (case 1.jpg)
      3. To make "Share" feature to work, disable and enable again Mail Page Plugin or Share Plugin
      4. Sharing a page will then work but mailing a page in HTML format will not work. Send & Cancel buttons were not visible and the formatting seems to originates from Share function (case 2.jpg)
      5. You will need to disable and enable again Mail Page Plugin or Share Plugin to have it work

      However, mailing a page in Text format will work as normal except that the sender will always appear as Anonymous (case 0.jpg)

        1. case 0.jpg
          132 kB
          Hanis Suhailah
        2. case 1.jpg
          85 kB
          Hanis Suhailah
        3. case 2.jpg
          118 kB
          Hanis Suhailah
        4. share-page-1.7-SNAPSHOT.jar
          34 kB
          Hanis Suhailah
        5. share-page-1.8.jar
          32 kB
          Hanis Suhailah

            [CONFSERVER-22834] Clashing of features between Mail Page Plugin & Share Plugin

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2896044 ] New: CONFSERVER Bug Workflow v4 [ 2988597 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2787016 ] New: JAC Bug Workflow v3 [ 2896044 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2717626 ] New: JAC Bug Workflow v2 [ 2787016 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2377548 ] New: JAC Bug Workflow [ 2717626 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2266378 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2377548 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2210042 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2266378 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2195797 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2210042 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1924915 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2195797 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v3 [ 1733872 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 1924915 ]
            Katherine Yabut made changes -
            Workflow Original: CONF Bug Subtask WF (TEMP) [ 1685031 ] New: Confluence Workflow - Public Facing - Restricted v3 [ 1733872 ]

              Unassigned Unassigned
              hsuhailah Hanis Suhailah (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              1 Start watching this issue

                Created:
                Updated:
                Resolved: