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  1. Confluence Data Center
  2. CONFSERVER-22834

Clashing of features between Mail Page Plugin & Share Plugin

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 3.5.9
    • 3.5, 3.5.1, 3.5.2, 3.5.3, 3.5.4
    • None

      Either "Mail Page" or "Share" feature can work properly at a time.

      The issue started from 3.5 where "Share" feature was introduced and it affect fresh and upgrade instances.

      Scenario 1 (Fresh Installation)

      1. Install fresh 3.5.1
      2. Install Mail Page Plugin v1.12 & configure mail server
      3. Mailing a page in HTML format will work as normal but sharing a page will not. The shared page will be sent to mailbox but the title & content weren't visible and the formatting seems like as if it was from mailing a page (case 1.jpg)
      4. To make "Share" feature to work, disable and enable again Mail Page Plugin or Share Plugin
      5. Sharing a page will then work but mailing a page in HTML format will not work. Send & Cancel buttons were not visible and the formatting seems to originates from Share function (case 2.jpg)
      6. You will need to disable and enable again Mail Page Plugin or Share Plugin to have it work

      Scenario 2 (Upgrade Instance)

      1. Upgrade 3.4.9 (already installed with Mail Page Plugin v1.12) to 3.5.4
      2. Mailing a page in HTML format will work as normal but sharing a page will not. The shared page will be sent to mailbox but the title & content weren't visible and the formatting seems like as if it was from mailing a page (case 1.jpg)
      3. To make "Share" feature to work, disable and enable again Mail Page Plugin or Share Plugin
      4. Sharing a page will then work but mailing a page in HTML format will not work. Send & Cancel buttons were not visible and the formatting seems to originates from Share function (case 2.jpg)
      5. You will need to disable and enable again Mail Page Plugin or Share Plugin to have it work

      However, mailing a page in Text format will work as normal except that the sender will always appear as Anonymous (case 0.jpg)

        1. case 0.jpg
          132 kB
          Hanis Suhailah
        2. case 1.jpg
          85 kB
          Hanis Suhailah
        3. case 2.jpg
          118 kB
          Hanis Suhailah
        4. share-page-1.7-SNAPSHOT.jar
          34 kB
          Hanis Suhailah
        5. share-page-1.8.jar
          32 kB
          Hanis Suhailah

          Form Name

            [CONFSERVER-22834] Clashing of features between Mail Page Plugin & Share Plugin

            Hanis Suhailah (Inactive) added a comment -

            That's just a temporary workaround. To resolve the issue, please refer to this KB: http://confluence.atlassian.com/pages/viewpage.action?pageId=246481933.

            Hanis Suhailah (Inactive) added a comment - That's just a temporary workaround. To resolve the issue, please refer to this KB: http://confluence.atlassian.com/pages/viewpage.action?pageId=246481933 .

            Deleted Account (Inactive) added a comment -

            Oh, by the way! If you first disable Email Page & Share Page,
            then enable E-mail page
            then enable share page,
            it works for me. (saw that somewehere else)
            Thanks !

            Deleted Account (Inactive) added a comment - Oh, by the way! If you first disable Email Page & Share Page, then enable E-mail page then enable share page, it works for me. (saw that somewehere else) Thanks !

            Hanis Suhailah (Inactive) added a comment -

            Don't worry, it won't

            Hanis Suhailah (Inactive) added a comment - Don't worry, it won't

            Deleted Account (Inactive) added a comment -

            does it not delete all the plugins?

            Deleted Account (Inactive) added a comment - does it not delete all the plugins?

            Klaus Feldmann added a comment -

            It works on 3.5.7 and 3.5.9 Thanks for your support.

            Klaus Feldmann added a comment - It works on 3.5.7 and 3.5.9 Thanks for your support.

            Hanis Suhailah (Inactive) added a comment - - edited

            To resolve the issue:

            1. Download share-page-1.8.jar and upload it manually via UPM.
            2. Stop Confluence
            3. Restart Confluence

            This should do the trick.

            Hanis Suhailah (Inactive) added a comment - - edited To resolve the issue: Download share-page-1.8.jar and upload it manually via UPM. Stop Confluence Restart Confluence This should do the trick.

            Hanis Suhailah (Inactive) added a comment - - edited

            Hi Klaus,

            We tested this out locally and it works fine. Could you please give it a try again. Also, please check in the UPM that the installed version of the plugin is actually reported as 1.7-SNAPSHOT.

            Hanis Suhailah (Inactive) added a comment - - edited Hi Klaus, We tested this out locally and it works fine. Could you please give it a try again. Also, please check in the UPM that the installed version of the plugin is actually reported as 1.7-SNAPSHOT.

            Klaus Feldmann added a comment -

            followed your instructions with no effort. Is there something missing?

            Klaus Feldmann added a comment - followed your instructions with no effort. Is there something missing?

              Unassigned Unassigned
              hsuhailah Hanis Suhailah (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              1 Start watching this issue

                Created:
                Updated:
                Resolved: