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  1. Confluence Data Center
  2. CONFSERVER-21932

Edit in Office fails in Firefox/WebDAV Launcher if file name is using multi-byte characters

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    Description

      Edit in Office is broken if using Firefox when the file is using multi-byte characters, such as Japanese, Chinese or Korean.

      This is similar to CONF-16594 where the bug affected pages / spaces with international characters previously.

      To replicate, test with this file 你好吗.doc and edit in office.

      Microsoft Office will open a blank doc, while OpenOffice reports "Error reading data from the internet. Server error message: 500 Internal Server Error."

      IE works fine.

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          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-29936 Cannot open office document if the filename contains multi-byte characters.

          • Medium - Medium priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-26291 Edit in Office fails with 500 error in Firefox on OS X when Confluence is running on https

          • Medium - Medium priority issues
          • Closed
          was cloned as

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-39064 Edit in Office fail in Firefox/WebDAV Launcher if file name is using UTF8 chars

          • High - High priority issues
          • Closed
          mentioned in

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              Unassigned Unassigned
              rhartono Roy Hartono [Atlassian]
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                Updated:
                Resolved: