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  1. Confluence Data Center
  2. CONFSERVER-21869

Everytime I use the {viewpdf} Macro for PDFs, I receive the following message: There was a problem converting this attachment. Please create an issue at http://jira.atlassian.com.

XMLWordPrintable

      1. Crewliste_Scansail.pdf
        817 kB
      2. DOC (5).PDF
        36 kB
      3. Request for Digital Color Printing Services7.pdf
        122 kB

          [CONFSERVER-21869] Everytime I use the {viewpdf} Macro for PDFs, I receive the following message: There was a problem converting this attachment. Please create an issue at http://jira.atlassian.com.

          Jackson Ong added a comment -

          I have the same problem. I checked the log there are no errors, but the request failed with Error in conversion.

          Attached the screenshots.

          Jackson Ong added a comment - I have the same problem. I checked the log there are no errors, but the request failed with Error in conversion. Attached the screenshots.

          Said added a comment - - edited

          Hi dani629311259,
          Thank you for your feedback. 
          I have reopened this issue for further investigation.

          Regards,
          Said Madi
          Confluence Server

          Said added a comment - - edited Hi  dani629311259 , Thank you for your feedback.  I have reopened this issue for further investigation. Regards, Said Madi Confluence Server

          Dani Flexer added a comment -

          This still fails on Crewliste_Scansail.pdf with Confluence 6.6.2. Note error message is "There was a problem converting this attachment", with no request to create an issue.

          What's the plan?

          Dani Flexer added a comment - This still fails on Crewliste_Scansail.pdf with Confluence 6.6.2. Note error message is "There was a problem converting this attachment", with no request to create an issue. What's the plan?

          Kristine Hung added a comment -

          I am also getting this error — Confluence 5.6.6

          Kristine Hung added a comment - I am also getting this error — Confluence 5.6.6

          Uwe Gehring added a comment -

          I also have this issue (with Confluence 5.7) and uploaded the PDF file which cause the trouble. I am wondering why this problem is open since 4 years...

          Uwe Gehring added a comment - I also have this issue (with Confluence 5.7) and uploaded the PDF file which cause the trouble. I am wondering why this problem is open since 4 years...

          Kevin Henke added a comment -

          I only get this error message when attempting to preview .pdf files with fillable form fields. I can upload .pdf files to illustrate my issue if needed.

          I hope this helps.
          -Kevin

          Kevin Henke added a comment - I only get this error message when attempting to preview .pdf files with fillable form fields. I can upload .pdf files to illustrate my issue if needed. I hope this helps. -Kevin

            Unassigned Unassigned
            4be2692852e8 Madeline Cavileer
            Affected customers:
            2 This affects my team
            Watchers:
            10 Start watching this issue

              Created:
              Updated:
              Resolved: