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  1. Confluence Data Center
  2. CONFSERVER-20811

Printing a Confluence page using the Documentation Theme in Internet Explorer will only print the first page of data

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Medium Medium
    • 3.5
    • 3.1.2
    • Themes / Theming

      Prerequisites:

      • Space is using the Documentation Theme
      • Page content will span over two pages when printed

      To reproduce issue:

      • Navigate to page in Firefox and print the page.
      • Navigate to page in Internet Explorer and print the page.

      Results:

      • Page printed in Firefox will contain all the content across x pages.
      • Page printed in Internet Explorer will contain partial content on a single page.

      User Expectation:

      • We would like Internet Explorer to print all the pages like Firefox does.

            [CONFSERVER-20811] Printing a Confluence page using the Documentation Theme in Internet Explorer will only print the first page of data

            DavidA added a comment -

            https://studio.plugins.atlassian.com/browse/DOC-101

            DavidA added a comment - https://studio.plugins.atlassian.com/browse/DOC-101

            Gunter Gunter added a comment -

            Please link the followup issue. I want to vote for "User Expectation: We would like Internet Explorer to print all the pages like Firefox does."

            Gunter Gunter added a comment - Please link the followup issue. I want to vote for "User Expectation: We would like Internet Explorer to print all the pages like Firefox does."

            Matthew Erickson added a comment -

            Quality reviewed by Matthew Erickson.

            Matthew Erickson added a comment - Quality reviewed by Matthew Erickson.

            BenA added a comment -

            For anyone getting this problem on IE8 I would recommend checking that compatibility view is switched off for Confluence, as that is an immediate fix. There instructions at http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html (note that your IT/sysadmins may have these settings locked to avoid breaking some other system).

            Confluence is designed to work in IE8 with Compatibility View disabled.

            BenA added a comment - For anyone getting this problem on IE8 I would recommend checking that compatibility view is switched off for Confluence, as that is an immediate fix. There instructions at http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html (note that your IT/sysadmins may have these settings locked to avoid breaking some other system). Confluence is designed to work in IE8 with Compatibility View disabled.

            Jan Inge Larsen added a comment -

            We have changed to the Documentation Theme and we also have the problem. we are running 3.2 and the solution we use is to switch Compatibility View box.

            Jan Inge Larsen added a comment - We have changed to the Documentation Theme and we also have the problem. we are running 3.2 and the solution we use is to switch Compatibility View box.

            BenA added a comment -

            Doc theme released, should be ready for QA in the next milestone.

            BenA added a comment - Doc theme released, should be ready for QA in the next milestone.

            BenA added a comment -

            Fix now in tech review.

            BenA added a comment - Fix now in tech review.

            G B added a comment -

            For us this bug is critical too.
            We are using Confluence 3.4 to provide documentation to more than 500 users.

            We cannot change from IE7 to Firefox, nor to IE8: We have applications who need IE7 today and it will last for one year or more.
            We cannot change to "default theme", because "documentation theme" is one of the key benefits of the upgrade to V3.4.

            G B added a comment - For us this bug is critical too. We are using Confluence 3.4 to provide documentation to more than 500 users. We cannot change from IE7 to Firefox, nor to IE8: We have applications who need IE7 today and it will last for one year or more. We cannot change to "default theme", because "documentation theme" is one of the key benefits of the upgrade to V3.4.

            Dennis Kueper added a comment -

            We have the same issue with IE7 and Confluence 3.2.1. Please fix this!

            Dennis Kueper added a comment - We have the same issue with IE7 and Confluence 3.2.1. Please fix this!

            Partha added a comment -

            Also reported in

            https://studio.plugins.atlassian.com/browse/DOC-42

            Partha added a comment - Also reported in https://studio.plugins.atlassian.com/browse/DOC-42

              merickson Matthew Erickson
              fff62676-2079-4236-bb5b-9ea4aae3f227 Deleted Account (Inactive)
              Affected customers:
              14 This affects my team
              Watchers:
              20 Start watching this issue

                Created:
                Updated:
                Resolved: