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IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

    • 0
    • 1
    • We collect Confluence feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

      Problem Definition

      If you try to upload a file that exceeds the Attachment Maximum Size limit via "Insert link icon > File > Browse button" it will start uploading the file until it reaches the limit and fails saying "Could not upload the file to Confluence. The server may be unavailable." or it shows "File uploading…" until it times out.


      Additional details

      • When dragging and dropping a file that exceeds the attachment size limit into a page, it will immediately show you the message below:
      • When you go to the page without editing, click the ellipsis icon > Attachments and try to upload the file there by clicking the "Browse..." button to select the file and then click Attach, it will also fail with the same message:

      Suggested Solution

      Confluence, if possible, should scan the file size of an attachment prior to the upload even starting or at some time early in the upload process and then show the user the same message we see when you drag and drop a file that exceeds the size limit into a page or attach it via ellipsis icon > Attachments.

      Why this is important

      Currently if you have attachment file size limits set, Confluence will only error as soon as the current uploaded file hits the limit. So lets say you have a maximum attachment size currently set to 100MB and you want to attach a 200MB file. Confluence will go ahead and start taking the upload and will only error once the current upload reaches 100MB, meaning you already sat there waiting for 100MB to be uploaded. If Confluence could some how see that the total file size of the currently uploading attachment exceeds the limits prior to actually reaching the limit, that would be great.

      Workaround

      Drag and drop the file into the page to see the message immediately.

        1. 6.13 - drag and drop.png
          6.13 - drag and drop.png
          18 kB
        2. ellipsis.png
          ellipsis.png
          35 kB
        3. ellipsis.png
          ellipsis.png
          35 kB
        4. File uploading.png
          File uploading.png
          32 kB
        5. insert link_file.png
          insert link_file.png
          45 kB
        6. server_unavailable.png
          server_unavailable.png
          41 kB
        7. via attachaments.png
          via attachaments.png
          76 kB
        8. via attachaments.png
          via attachaments.png
          76 kB

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

              • 0
              • 1
              • We collect Confluence feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

                NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

                Problem Definition

                If you try to upload a file that exceeds the Attachment Maximum Size limit via "Insert link icon > File > Browse button" it will start uploading the file until it reaches the limit and fails saying "Could not upload the file to Confluence. The server may be unavailable." or it shows "File uploading…" until it times out.


                Additional details

                • When dragging and dropping a file that exceeds the attachment size limit into a page, it will immediately show you the message below:
                • When you go to the page without editing, click the ellipsis icon > Attachments and try to upload the file there by clicking the "Browse..." button to select the file and then click Attach, it will also fail with the same message:

                Suggested Solution

                Confluence, if possible, should scan the file size of an attachment prior to the upload even starting or at some time early in the upload process and then show the user the same message we see when you drag and drop a file that exceeds the size limit into a page or attach it via ellipsis icon > Attachments.

                Why this is important

                Currently if you have attachment file size limits set, Confluence will only error as soon as the current uploaded file hits the limit. So lets say you have a maximum attachment size currently set to 100MB and you want to attach a 200MB file. Confluence will go ahead and start taking the upload and will only error once the current upload reaches 100MB, meaning you already sat there waiting for 100MB to be uploaded. If Confluence could some how see that the total file size of the currently uploading attachment exceeds the limits prior to actually reaching the limit, that would be great.

                Workaround

                Drag and drop the file into the page to see the message immediately.

                  1. 6.13 - drag and drop.png
                    6.13 - drag and drop.png
                    18 kB
                  2. ellipsis.png
                    ellipsis.png
                    35 kB
                  3. ellipsis.png
                    ellipsis.png
                    35 kB
                  4. File uploading.png
                    File uploading.png
                    32 kB
                  5. insert link_file.png
                    insert link_file.png
                    45 kB
                  6. server_unavailable.png
                    server_unavailable.png
                    41 kB
                  7. via attachaments.png
                    via attachaments.png
                    76 kB
                  8. via attachaments.png
                    via attachaments.png
                    76 kB

                        Unassigned Unassigned
                        mtaylor@atlassian.com Maleko Taylor (Inactive)
                        Votes:
                        9 Vote for this issue
                        Watchers:
                        10 Start watching this issue

                          Created:
                          Updated:

                            Unassigned Unassigned
                            mtaylor@atlassian.com Maleko Taylor (Inactive)
                            Votes:
                            9 Vote for this issue
                            Watchers:
                            10 Start watching this issue

                              Created:
                              Updated: