Jira Gadget "Rich Text" Not Configurable or Addable in Confluence 9.2.x

XMLWordPrintable

    • Type: Bug
    • Resolution: Tracked Elsewhere
    • Priority: Low
    • None
    • Affects Version/s: 9.2.7, 9.2.8
    • Component/s: Macros - Gadgets
    • None
    • Severity 3 - Minor

      Problem

      The Jira Rich Text Gadget cannot be added or configured in Confluence 9.2.x using the "Gadgets for Confluence" integration. The gadget frame appears, but it is non-interactive (not configurable) and cannot be saved or displayed properly.

      Environment

      • Confluence 9.2.x DC
      • JIRA 10.3.8+ DC
      • Gadgets for Confluence 100.0.9

      Steps to Reproduce

      1. Ensure Confluence 9.2.7 is connected to Jira 10.3.8 via Application Links (OAuth).
      2. Install "Gadgets for Confluence" 100.0.9 from Atlassian marketplace
      3. Add individual gadgets "Rich Text" in the Gadget Specifications tab
      4. In Confluence, create a new page and insert the Rich Text macro from macro browser.
      5. Attempt to configure or insert the gadget.

      Expected Results

      The Rich Text macro should be configurable and display editable content, similar to how it behaves in Jira dashboards.

      Actual Results

      • The gadget cannot be saved or inserted on the page.
      • No relevant errors appear in Confluence or Jira application logs or browser console.

      Workaround

      No workaround available

            Assignee:
            Unassigned
            Reporter:
            Lei Wang
            Votes:
            1 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: