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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Space - Import from other tools (3rd party)
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None
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1
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Severity 3 - Minor
Issue Summary
When a custom domain is active, the Miro import fail with error:
"Couldn't upload file, Something went wrong while we were trying to upload your file. Please wait a few minutes and try again."
Steps to Reproduce
- Make sure you have a custom domain added in
https://admin.atlassian.com/ > Directory > DomainAnd it's showing as Verified
- Make sure the custom domain is mapped to the app and activated from
https://admin.atlassian.com/ > Apps > App URLs > Custom domainsAnd it's showing as Active.
- Go to Confluence admin > Import from other tools > Miro
- Upload the zip file.
- Next > Set up a space > Next > Skip > Start import
Expected Results
The import should be successful.
Actual Results
Error pop-up appears
Couldn't upload file, Something went wrong while we were trying to upload your file. Please wait a few minutes and try again.
Workaround
Deactivate the custom domain, import the file then reactivate the custom domain.