Miro import does not work for custom domain

XMLWordPrintable

    • 1
    • Severity 3 - Minor

      Issue Summary

      When a custom domain is active, the Miro import fail with error:

      "Couldn't upload file, Something went wrong while we were trying to upload your file. Please wait a few minutes and try again."

      Steps to Reproduce

      1. Make sure you have a custom domain added in
        https://admin.atlassian.com/ > Directory > Domain

         And it's showing as Verified

      2. Make sure the custom domain is mapped to the app and activated from
        https://admin.atlassian.com/ > Apps > App URLs > Custom domains

         And it's showing as Active.

      3. Go to Confluence admin > Import from other tools > Miro
      4. Upload the zip file.
      5. Next > Set up a space > Next > Skip > Start import

      Expected Results

      The import should be successful.

      Actual Results

      Error pop-up appears

      Couldn't upload file, Something went wrong while we were trying to upload your file. Please wait a few minutes and try again.
      

      Workaround

      Deactivate the custom domain, import the file then reactivate the custom domain.

              Assignee:
              Unassigned
              Reporter:
              Pronil Halder
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated: