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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Create with AI
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None
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1
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Minor
Issue Summary
"Create with Rovo" fails with "id.atlassian.com refused to connect" when Confluence site is accessed via a custom domain URL
Environment:
- Browser: Microsoft Edge (Works on Chrome)
- Confluence Cloud with a custom domain configured
Steps to Reproduce
- Access a Confluence Cloud site using its custom domain URL (e.g., confluence.company.com instead of sitename.atlassian.net)
- Click "Create with Rovo" to create a new page
- The embedded iframe attempts to load and authenticate via id.atlassian.com
Expected Results
The "Create with Rovo" flow loads successfully and the user can create a page.
Actual Results
The page displays: "id.atlassian.com refused to connect"

Workaround
- Use Chrome browser as the issue is noticed only on Microsoft Edge