Issue Summary

When the Whiteboards feature is disabled at Space settings → General → Features, the “Create whiteboard” entry points in the UI are correctly hidden, but users can still create new whiteboards using the /whiteboard slash command in the editor.

This is also applies to databases.

Details

• Space-level Whiteboards feature is set to Off.
• As expected, the standard “Create whiteboard” UI is not visible.
• Unexpectedly, users can still type /whiteboard in the page editor and insert a new whiteboard. This is a regular page-editing interaction in the Confluence UI, not an automation or app-based action.

Why this is unexpected

Our documentation at
Edit features for a space states that when Whiteboards are disabled, “it would still be possible to create whiteboards using automations and apps.” The /whiteboard editor command does not fall into either of these categories; it is a first‑party editor shortcut available to end users.

Therefore, admins reasonably expect that disabling Whiteboards at the space level prevents users from creating any new whiteboards in that space via the standard UI, including the /whiteboard slash command.

Steps to Reproduce

• Space Permission: Use an user with permission to add "Pages, live docs, whiteboards, databases, and Smart Links";
• Disable the feature Whiteboard as per https://support.atlassian.com/confluence-cloud/docs/edit-features-for-a-space/:
• Space Settings > General > Features
• Disable Whiteboard
• Observe that when using the sidebar to add a new content or the Create button, there is no longer an option to create whiteboard;
• Create a new page
• Add the macro /whiteboard

Expected Results

It should not be possible to create a new whiteboard, proper message returned that whiteboard is not available.

Actual Results

A new Whiteboard will be created and embedded in the macro.

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available