Show absolute "Last viewed" date/time in Confluence Analytics (optionally with toggle for relative format)

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    • Type: Suggestion
    • Resolution: Unresolved
    • Component/s: Analytics
    • None
    • 1

      Description
      Currently, Confluence Analytics displays the "Last viewed" value in a relative time format (for example, "5 minutes ago", "2 days ago", "about 1 month ago"). There is no option to view or switch this to an absolute timestamp (for example, 2024‑03‑20 14:35).

      For reporting, audit, and compliance use cases, customers need to see an exact date and time for when a page was last viewed by a user. Relative values are difficult to reconcile with external logs, export to reports, or use for precise compliance evidence.

      This is especially critical in the following places:

      • Page Analytics → Viewers table ("Last viewed" column)
      • Space Analytics → Content tab (any "Last viewed" or similar columns)
      • Any other Confluence Analytics views or reports that surface "Last viewed" timestamps.

      Customers (for example, Micron) have explicitly requested:

      • Absolute timestamps for "Last viewed" for clearer reporting
      • Consistent formatting across all analytics surfaces
      • Ideally, a way to choose between relative and absolute display.

      This request is conceptually similar to JRACLOUD-41506 (requesting absolute timestamps in Jira issue view), but specifically targets Confluence Analytics "Last viewed" fields.

      Proposed solution
      Add support for absolute date/time display in Confluence Analytics for "Last viewed":

      1. Absolute format for "Last viewed"
        1. Display "Last viewed" as an absolute date and time (for example, 2024‑03‑20 14:35) using the site/user locale and time zone settings.
        2. Ensure the format is clearly readable and consistent with other date/time displays in Confluence Cloud.
      2. Optional toggle or preference
        1. Provide a way to switch between:
          1. Relative time (e.g. "5 minutes ago", "about 1 month ago"), and
          2. Absolute date/time (e.g. 2024‑03‑20 14:35).
        2. This could be:
          1. A per-user view toggle within Analytics UIs, and/or
          2. A site-level / space-level admin setting that defines the default for all users.
      3. Consistency across Analytics
        1. Apply the chosen behavior consistently across:
          1. Page Analytics (Viewers table)
          2. Space Analytics (content listings)
          3. Any future analytics or reporting surfaces that include "Last viewed".

      Example use cases

      • Compliance / audit trails: Teams must demonstrate exactly when specific users accessed specific pages, and need to align this with external security, SIEM, or DLP logs that all use absolute timestamps.
      • Internal reporting: Admins and content owners export analytics to spreadsheets or BI tools; relative timestamps like "2 days ago" quickly become meaningless once exported or viewed later.
      • Cross-time-zone collaboration: With distributed teams, relative times are ambiguous when compared across time zones. An absolute date/time clarifies when access occurred.

      .

      Workarounds
      Currently there is no direct in-product workaround to display "Last viewed" as absolute date/time within Confluence Analytics UI. Users must manually estimate from the relative value, which is not precise and does not scale for reporting or compliance use cases.

       

              Assignee:
              Unassigned
              Reporter:
              Tanya -
              Votes:
              9 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated: