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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Analytics
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None
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1
Description
Currently, Confluence Analytics displays the "Last viewed" value in a relative time format (for example, "5 minutes ago", "2 days ago", "about 1 month ago"). There is no option to view or switch this to an absolute timestamp (for example, 2024‑03‑20 14:35).
For reporting, audit, and compliance use cases, customers need to see an exact date and time for when a page was last viewed by a user. Relative values are difficult to reconcile with external logs, export to reports, or use for precise compliance evidence.
This is especially critical in the following places:
- Page Analytics → Viewers table ("Last viewed" column)
- Space Analytics → Content tab (any "Last viewed" or similar columns)
- Any other Confluence Analytics views or reports that surface "Last viewed" timestamps.
Customers (for example, Micron) have explicitly requested:
- Absolute timestamps for "Last viewed" for clearer reporting
- Consistent formatting across all analytics surfaces
- Ideally, a way to choose between relative and absolute display.
This request is conceptually similar to JRACLOUD-41506 (requesting absolute timestamps in Jira issue view), but specifically targets Confluence Analytics "Last viewed" fields.
Proposed solution
Add support for absolute date/time display in Confluence Analytics for "Last viewed":
- Absolute format for "Last viewed"
- Display "Last viewed" as an absolute date and time (for example, 2024‑03‑20 14:35) using the site/user locale and time zone settings.
- Ensure the format is clearly readable and consistent with other date/time displays in Confluence Cloud.
- Optional toggle or preference
- Provide a way to switch between:
- Relative time (e.g. "5 minutes ago", "about 1 month ago"), and
- Absolute date/time (e.g. 2024‑03‑20 14:35).
- This could be:
- A per-user view toggle within Analytics UIs, and/or
- A site-level / space-level admin setting that defines the default for all users.
- Provide a way to switch between:
- Consistency across Analytics
- Apply the chosen behavior consistently across:
- Page Analytics (Viewers table)
- Space Analytics (content listings)
- Any future analytics or reporting surfaces that include "Last viewed".
- Apply the chosen behavior consistently across:
Example use cases
- Compliance / audit trails: Teams must demonstrate exactly when specific users accessed specific pages, and need to align this with external security, SIEM, or DLP logs that all use absolute timestamps.
- Internal reporting: Admins and content owners export analytics to spreadsheets or BI tools; relative timestamps like "2 days ago" quickly become meaningless once exported or viewed later.
- Cross-time-zone collaboration: With distributed teams, relative times are ambiguous when compared across time zones. An absolute date/time clarifies when access occurred.
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Workarounds
Currently there is no direct in-product workaround to display "Last viewed" as absolute date/time within Confluence Analytics UI. Users must manually estimate from the relative value, which is not precise and does not scale for reporting or compliance use cases.