-
Type:
Bug
-
Resolution: Unresolved
-
Priority:
Low
-
Component/s: Page - Editor - Cloud, Whiteboard
-
None
-
Minor
Issue Summary
When you have an expand in confluence and add an embedded whiteboard in it, sometimes when you open the expand, the whiteboard within it doesn't open automatically.
Steps to Reproduce
Loom video demonstration: link
- Create an expand and add a whiteboard to its content, and set its visual mode to "Embed"
- Add another block of content outside the expand
- Refresh page
- Open expand - the whiteboard usually automatically expands here
- Close expand
- Select other piece of content/text
- Open expand again - whiteboard embed usually doesn't fully expand - until you hover over the whiteboard
In any case, the inner whiteboard embed expansion usually takes a long time if your mouse doesn't hover over the whiteboard embed.

Expected Results
Inner whiteboard embed within an expand should expand itself automatically and quickly when an expand is opened.
Actual Results
Whiteboard embed within an expand sometimes does not open at all, or when it does eventually - it takes roughly more than 5-10 seconds.
I have attached the full browser logs, but the logs below could potentially explain it. The logs below emitted exactly when the inner whiteboard embed failed to open automatically.
index.js:1 [record-sdk] createStore: proxyStore.ready() encountered error {message: '[iframe-redux] Store.ready() failed: Connection timed out after 12000ms'}
m0 @ index.js:1
index.js:1 [record-sdk] createInstance: storeResult error {message: '[iframe-redux] Store.ready() failed: Connection timed out after 12000ms'}
kV @ index.js:1
index.js:1 @loomhq/record-sdk, failed to connect to SDK store: Error: [iframe-redux] Store.ready() failed: Connection timed out after 12000ms
Workaround
Usually trying to open the expand again and making sure your house hovers over the whiteboard embed within it resolves the issue.