Images fail to render in PDF exports and show loading spinner

XMLWordPrintable

    • 19
    • Severity 3 - Minor
    • 6
    • Warranty

      Summary

      Starting around November 12th, PDF exports are no longer rendering images as expected. Rather than rendering the image, the resulting PDF will display a grey box with a spinning wheel inside.

      How to reproduce

      1. Create a page
      2. Upload images to the page and publish it
      3. Export page to PDF

      Expected results

      Images are exported correctly

      Actual results

      Images are not exported. Rather, a grey box with a spinning wheel is exported in its place.

      • At times some images may render while others do not

      Workaround

      None at the moment for PDF exports. An alternative is to export the page to Word.

            Assignee:
            Caleb Winningham
            Reporter:
            Leonardo H
            Votes:
            13 Vote for this issue
            Watchers:
            35 Start watching this issue

              Created:
              Updated:
              Resolved: