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  1. Confluence Cloud
  2. CONFCLOUD-82567

Adding text fails in Whiteboards

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • Whiteboard
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      Issue Summary

      Text cannot be added to Whiteboards either by double-clicking shapes or using the Text box.

      Steps to Reproduce

      Unknown, but issue seems to be related with browser extensions such as Ad Blockers (eg.: AdBlock Plus).

      Expected Results

      Text can be added using the available elements and Text box.

      Actual Results

      Text cannot be added to elements in Whiteboards.

      Workaround

      The available workarounds are:

      1. use an Incognito / inPrivate (or equivalent) browser session to edit Whiteboards
      2. disable all browser extensions and the issue should be resolved, then re-enable one at a time until the culprit is found

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        2. maybeTheReason.png
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              0d8eed05af35 Mark Wade
              1a98662bce1a Prachi Bolar
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                Created:
                Updated:
                Resolved: