Adding text fails in Whiteboards

XMLWordPrintable

    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • Component/s: Whiteboard
    • None
    • 2
    • Minor
    • 1
    • Warranty

      Issue Summary

      Text cannot be added to Whiteboards either by double-clicking shapes or using the Text box.

      Steps to Reproduce

      Unknown, but issue seems to be related with browser extensions such as Ad Blockers (eg.: AdBlock Plus).

      Expected Results

      Text can be added using the available elements and Text box.

      Actual Results

      Text cannot be added to elements in Whiteboards.

      Workaround

      The available workarounds are:

      1. use an Incognito / inPrivate (or equivalent) browser session to edit Whiteboards
      2. disable all browser extensions and the issue should be resolved, then re-enable one at a time until the culprit is found

        1. maybeTheReason.png
          maybeTheReason.png
          44 kB
        2. whileTyping.png
          whileTyping.png
          40 kB

            Assignee:
            Mark Wade
            Reporter:
            Prachi Bolar
            Votes:
            3 Vote for this issue
            Watchers:
            8 Start watching this issue

              Created:
              Updated:
              Resolved: