Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-82549

Scope changes in Automation rule fails silently when using Change Page Status

XMLWordPrintable

      Issue Summary

      Changing the Scope on a Confluence Automation rule that uses the Change Page Status action causes a silent loss of Page Status selection and will allow users to Update the rule with an empty selection.

      This happens due to Statuses being Space-specific and, despite having the same title and color, are unique to each Space.

      Example:

      Status Title Status Color Status ID in Space A Status ID in Space B
      Rough draft #ffc400 708123 708234
      In progress #2684ff 708124 708345
      Ready for review #57d9a3 708125 708236
      Verified #1d7afc 708126 708237

      Steps to Reproduce

      Steps:

      1. Create a new Automation rule for Space A
      2. Add a Change Page Status action and select a Page Status
      3. Turn On the new rule
      4. Go to Confluence Administration > Automation and find the rule created
      5. Under 'Rule Details', change the Scope to Space B
      6. Click Update

      Expected Results

      Changing the rule's Scope should produce an error in the Change Page Status action, inform the user that a new Page Status is required and preventing the user from Updating the rule without a new Page Status being selected.

      Actual Results

      The rule is Updated without errors, but further executions will fail due to a Page Status not being selected. Also, the Audit Log does not indicate what caused the error and makes it difficult to troubleshoot.

      Clicking the Change Page Status will produce a "We could not find the specified content statuses. Please try again." error and highlight the Page Status box in red.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              tpallaro@atlassian.com Thiago P [Atlassian Support]
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated: