Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-82440

More detail in the Change Owner flag message would be helpful within Content Manager

XMLWordPrintable

    • 1
    • 2
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Current Situation

      When a Space or Site Admin attempts to change the page owner using the Content Manager, the action fails if the new owner lacks Edit Permissions for the page.

      The failure message "Owner changed for 0 items" does not clarify the permission issue, leading to confusion.

      Documentation

      Environment

      Space or Site Admin using Content Manager in Confluence Cloud.

      Steps to Reproduce

      1. As a Space or Site Admin, navigate to the Content Manager.
      2. Attempt to change the owner of a page to a user who does not have Edit Permissions for that page.

      Expected Results

      A clear error message indicating that the operation failed because the new page owner lacks Edit Permissions.

      Actual Results

      The operation fails with the message "Owner changed for 0 items," without specifying the reason an owner wasn't changed.

      Workaround

      Review the new owner's permissions to ensure they have Edit Permissions on the page. Using the Admin Key may help if view permissions are restricted.

      Alternatively, contact Atlassian Support for assistance in troubleshooting.

      Notes

      Improving the error message would help users understand the reason for the lack of owner update and take appropriate actions to resolve permission issues.

              Unassigned Unassigned
              d03c46c12ef6 Caleb Winningham
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated: