Jira issues and jira legacy macro are not loading in Navitabs 3rd party macro

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    • 13
    • Severity 3 - Minor
    • Warranty

      Issue Summary

      When adding the Jira issues macro or pasting the link of a Jira issue within the Navitabs macro, the following messages are displayed instead of Jira's content:

      Getting issue details...

      STATUS

      Steps to Reproduce

      1. Create a Confluence page (Legacy editor, Current editor)
      2. There, add a Navitabs macro that allows content to be added within its body (Navitabs macro).
      3. Make sure to have access to Jira and paste the link of the issue within the body of the macro in question or insert the Jira legacy macro to display multiple Jira issues.
      4. Publish the page

      Expected Results

      The Legacy editor would load the Jira legacy macro and the Current editor would load the smart link Jira work item, for example.

      Actual Results

      None of the editors load the Jira work items or Jira legacy/Jira macro.
      It displays Getting issue details... instead

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. issues-in-edit-mode.png
          issues-in-edit-mode.png
          71 kB
        2. no-results.png
          no-results.png
          28 kB
        3. vendor-docs.png
          vendor-docs.png
          21 kB

            Assignee:
            Alex K
            Reporter:
            Jessica
            Votes:
            19 Vote for this issue
            Watchers:
            16 Start watching this issue

              Created:
              Updated:
              Resolved: