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Bug
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Resolution: Unresolved
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Highest
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21
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Severity 3 - Minor
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13
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Issue Summary
- When adding Jira dashboard links into pages in Confluence, they're displayed as Smart links, which loads the content from Jira in Confluence page directly;
- Once custom domains is enabled, these previews break.
- And new smart links don't work as well.
Steps to Reproduce
- Copy the URL of a dashboard from Jira Cloud
https://site-name.atlassian.net/jira/software/c/projects/Project_KEY/boards/1
- In the same site with Confluence, pages the URL into a page.
- It should by default load the link in the "Embed" view, and displaying the Jira board in Confluence.
- It should by default load the link in the "Embed" view, and displaying the Jira board in Confluence.
- Enable custom domain for Confluence.
- Visit the same page from before, and the smart link will no longer load.
- The same issue is seen if we enable custom domains for Jira only, or both Confluence and Jira.
Expected Results
- Enabling custom domains should not prevent Smart links from loading content from Jira.
Actual Results
- Enabling customer domains blocks the connection request to load Jira smart links.
- Request:
https://sitename.atlassian.net/jira/software/c/projects/Project_KEY/boards/1/embed?quickFilter=1&themeState=dark%3Adark+light%3Alight+spacing%3Aspacing+typography%3Atypography-modernized+colorMode%3Alight
- Status:
(blocked:other)
- Request:
Workaround
- Currently there is no known workaround for this behavior. A workaround will be added here when available