Users are not able to see the search feature in Analytics

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    • 4
    • Severity 3 - Minor
    • 0

      Issue Summary

      When the users visit the search section on the Site analytics, The users get the error message "We couldn't retrieve your data. Please reload the page or contact your site administrator" message

      Steps to Reproduce

      1. Visit the site analytics and check the search analytics or visit https://siteurl.net/wiki/analytics?user.isExternalCollaborator=false
      2. You will get a screen shared in a screenshot

      Expected Results

      We should get the search activity of the users on the site.
      Although we are able to get data for 10-12 days, but not more than that

      Actual Results

      We get the error message "
      We couldn’t retrieve your data. Please reload the page or contact your site administrator."

      Workaround

      Currently, there is no known workaround for this behaviour. A workaround will be added here when available

        1. image-2024-11-04-17-55-19-972.png
          180 kB
          Faizan Nazir
        2. Screenshot 2025-05-15 at 10.40.07 AM.png
          80 kB
          Michael Pan

            Assignee:
            Michael Pan
            Reporter:
            Faizan Nazir
            Votes:
            2 Vote for this issue
            Watchers:
            13 Start watching this issue

              Created:
              Updated:
              Resolved: