-
Type:
Bug
-
Resolution: Cannot Reproduce
-
Priority:
Medium
-
Component/s: Analytics
-
4
-
Severity 3 - Minor
-
0
Issue Summary
When the users visit the search section on the Site analytics, The users get the error message "We couldn't retrieve your data. Please reload the page or contact your site administrator" message
Steps to Reproduce
- Visit the site analytics and check the search analytics or visit https://siteurl.net/wiki/analytics?user.isExternalCollaborator=false
- You will get a screen shared in a screenshot
Expected Results
We should get the search activity of the users on the site.
Although we are able to get data for 10-12 days, but not more than that
Actual Results
We get the error message "
We couldn’t retrieve your data. Please reload the page or contact your site administrator."
Workaround
Currently, there is no known workaround for this behaviour. A workaround will be added here when available
- was cloned as
-
CONFCLOUD-82487 Users are not able to see the "Mentioned users" and "Viewers" feature in page Analytics
-
- Closed
-