Smart Links unable to display authentication with GitLab SSO integrations

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    • 3
    • Minor

      Issue Summary

      When a customer has their GitLab site setup with SAML-SSO enforcement, the Smart Links can't accurately provide the authentication option. Instead, users would see the link with the text: SAML sign-on for <namespace> - GitLab

      Steps to Reproduce

      1. Follow the steps at https://gitlab.com/gitlab-org/gitlab/-/issues/459949#steps-to-reproduce 

      Expected Results

      These links should display the "Connect your GitLab account" option, allowing users to connect with the GitLab Smart Link integration.

      https://support.atlassian.com/confluence-cloud/docs/insert-links-and-anchors/#Authentication-for-Smart-Links

      Actual Results

      The option to connect a GitLab account is missing, and users can't view data from GitLab as a Smart Link.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available.

      Note: Users who connected their accounts before the SAML-SSO enforcement was enabled on GitLab will not be affected.

      Turning off SAML-SSO enforcement on GitLab can help provide the connect option, but this is not recommended as a workaround.

            Assignee:
            Unassigned
            Reporter:
            Avrahm K [Atlassian Support]
            Votes:
            8 Vote for this issue
            Watchers:
            10 Start watching this issue

              Created:
              Updated: